District Operations Manager, Health

Are you ready to drive innovation and lead operational excellence in health information services? Join Northern Sydney Local Health District (NSLHD) and play a pivotal role in shaping the future of healthcare record management and digital transformation.

Employment Type: Permanent Full Time

Position Classification: Health Manager Level 4

Remuneration: $2, $3,371.44 per week

Hours Per Week: 38

Requisition ID: REQ

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There's a real sense of belonging here because we value and respect our patients, employees, and teams' voices. You'll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities' lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Across Northern Sydney Local Health District facilities - base location Royal North Shore Hospital

What you'll be doing

The District Operations Manager is essential to the effective delivery of core business within the Health & Corporate Information Services (HCIS) portfolio. The position will provide high level strategic leadership and advice on health care record management, supporting all HIS Managers across all facilities and services in Northern Sydney Local Health District (NSLHD). This includes providing advice on sensitive and complex health information management issues, and leading system and organisational reviews, identifying efficiencies and opportunities, and implementing relevant changes. It also includes liaising with services on appropriate management of corporate records, where relevant.

The position is also responsible for implementing digital innovations to ensure HCIS provides an efficient and effective service, with a digitally enabled and integrated health care record that meets the needs of patients, customers and the health service. This includes managing digital projects relating, however not limited to, document imaging, secure messaging, portals, dashboards, and management of databases and all types of electronic media relating to health information.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

• Relevant tertiary qualifications in Health Information Management and/or relevant extensive experience managing health care records.
• Extensive experience implementing digital health initiatives, mentoring staff, leading and managing change.
• Experience in electronic health care record systems and digitisation of work with advanced digital literacy in a broad range of clinical and health administration software and platforms.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Sally McIntosh on

The team enriching health in millions of ways every day.

Applications Close: 28 November 2025

Tentative Interview dates: Week commencing 1 December 2025