Junior IT
5 days ago
About Us
We are a forward-thinking studio specialising in the visualisation of future cities and innovative projects using advanced 3D technology and interactive experiences. Our high-end digital solutions are trusted by leading global clients, transforming visionary concepts into reality and driving stakeholder engagement.
The Role
We are seeking a Junior IT Support Specialist to assist in maintaining and troubleshooting our IT systems, ensuring smooth and efficient operations across the company. This role is perfect for someone passionate about technology and looking to develop their IT skills in a dynamic, fast-paced environment. You'll be supporting the IT team with daily operations, offering technical assistance to staff, and ensuring our network and systems are running effectively.
Key Responsibilities
- Provide technical support to staff, troubleshooting hardware and software issues.
- Assist with maintaining and monitoring the company's IT infrastructure (network, servers, etc.).
- Support the setup and configuration of workstations, peripherals, and office hardware.
- Assist with software installations, upgrades, and system updates.
- Perform routine system checks and resolve technical issues in a timely manner.
- Maintain and organise IT inventory (hardware, software, licenses).
- Assist with backups, data recovery, and disaster recovery processes.
- Collaborate with the senior IT team on special projects, including network upgrades and new system implementations.
- Ensure compliance with IT policies and security protocols across the company.
Skills & Experience
- Minimum of 2 years of experience in IT support or a related field, with a solid understanding of computer hardware and software.
- Familiarity with Windows and Mac OS environments, including troubleshooting and system administration.
- Knowledge of basic networking principles, including routers, switches, firewalls, and VPNs.
- Strong problem-solving and troubleshooting skills, with the ability to work under pressure.
- Good communication skills to assist staff with technical issues and provide clear solutions.
- A proactive, self-motivated attitude and the ability to work independently or as part of a team.
- An understanding of cloud-based platforms and software, including Microsoft 365 and Google Workspace, is a plus.
- IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus but not required.
Why Work With Us?
- Belonging and Collaboration: We prioritise creating a workplace built on trust, communication, and teamwork.
- Professional Growth: We are committed to nurturing talent and offer certification training and development programs to help our team reach their full potential.
- Innovative Tools: We continually invest in advanced systems and technology, including in-house rendering farms, state-of-the-art software, plugins, and cutting-edge hardware.
- Equal Opportunity: As an equal-opportunity employer, we welcome all candidates who are eligible to live and work in Australia.
- Team Building: Enjoy staff incentives and regular team-building events.
How to Apply
Please send your CV along with a portfolio or recent completed project that showcases your best work to
For online applications, please follow the process through online application.
Important Note:
We are not accepting applications from recruitment agencies. Only individuals with the required skills and a strong portfolio will be considered.
Job Type: Full-time
Pay: $50,000.00 – $55,000.00 per year
Benefits:
- Gym membership
- Professional development assistance
Work Location: In person
