Coxswain Manager

3 days ago


Forster, New South Wales, Australia Spirit of Whitsundays Full time $73,700 - $75,000 per year

Boatshed Number One and FreeSpirit Cruises are leading tourism operators in Forster, NSW. We run a wide variety of on-water experiences, including:

  • Scheduled sightseeing and lunch/dinner cruises
  • Private charters and functions
  • Boat hire services
  • Whale watching (seasonal)

As a family-owned business, we pride ourselves on delivering safe, fun, and memorable experiences for locals and visitors.

The Role

We are seeking an experienced Coxswain Manager / Skipper to lead our day-to-day cruise and boat hire operations. This is a full-time, salaried position that combines vessel handling, crew leadership, and operational management.

Key responsibilities include:

  • Safely skippering vessels for scheduled cruises, charters, and whale watching tours
  • Overseeing boat hire operations and ensuring compliance with hire procedures
  • Managing and training crew and casual staff
  • Ensuring vessels, safety equipment, and documentation comply with AMSA and survey requirements
  • Coordinating schedules, maintenance, and safety checks with management
  • Delivering commentary and excellent customer service on passenger cruises
  • Acting as the senior point of contact for guests, staff, and operations

What We're Looking For

  • Coxswain Grade 1 NC (minimum) – Essential
  • Strong vessel handling skills (experience in tourism/charter operations desirable)
  • Leadership skills with the ability to train, mentor, and manage staff
  • A customer-first attitude with excellent communication and presentation skills
  • Organised and detail-focused with compliance and safety at the forefront
  • Ability to be flexible in a dynamic tourism environment

Benefits

  • Competitive salary of $75,000 per year
  • Stable full-time employment with variety both on and off the water
  • Opportunity to live and work in one of Australia's most stunning coastal regions
  • Accommodation can be arranged if required
  • Work with a supportive, family-run tourism business that values its team

How to Apply

Apply via Indeed with your CV and a brief cover letter highlighting your coxswain experience and leadership background.

This role may also be suitable for candidates searching under titles such as Coxswain Grade 1, Skipper, Vessel Manager, Marine Tourism Coxswain, or Cruise Operations Manager.

Job Type: Full-time

Pay: $73,700.51 – $75,000.00 per year

Benefits:

  • Employee mentoring program
  • Employee stock purchase plan
  • Professional development assistance
  • Salary packaging
  • Visa sponsorship

Work Location: In person