Technical Case Manager

14 hours ago

Parramatta, New South Wales, Australia HAYLO People Full time $120,000 - $150,000 per year

HAYLO People are experts in Personal Injury, Safety and General Insurance recruitment. We have partnered with a long standing and highly recommended Self Insurer who are seeking a well experienced Workers Compensation Case Manager to join their close-knit team

  • Manage approximately 35 claims across NSW state legislation
  • Develop as a business partner, working closely with safety, HR and site operations

The Role:

  • Manage an allocated claims portfolio within legislative, self-insurance, and business requirements to reduce outstanding liabilities and achieve cost effective RTW (return to work) outcomes.
  • Engage with key stakeholders to bring about understanding, involvement, and continuous improvement in claims management.
  • Identify, escalate, and manage high risk and business sensitive claims in accordance with the relevant state process.
  • Conduct timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated, and achieved.

About You:

  • Have strong existing experience in managing claims within worker's compensation across NSW state Legislation including experience with litigated and complex cases.
  • Be a commercially minded yet empathetic, professional with a sound understanding of strategic case management.
  • Confidence and influencing skills and comfortable making decisions and problem-solving.
  • Collaborative stakeholder management skills to liaise with SIRA, IRO, PIC, Legal and Rehab Providers & internal departments
  • Comfortable working between Parramatta, Liverpool and Sydney CBD

Benefits:

  • 35 claim case load to focus on driving outcomes with time for learning, growth and operational exposure
  • Hybrid & flexible working (3 days on site and 2 days from home)
  • $120, ,000 + super (experience dependent)
  • Network with the Self Insurance Association, & further learning supported with conferencing and courses

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role further, please contact Ashlea Smith - or

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