Senior Testing and Release Analyst

Brief Description
Why join us?
We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

Southern Cross Benefits

• Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
• Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
• Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
• Discounted private health insurance
• Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
• Annual leave loading
• Ongoing Training and Development
• Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses
• Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support
• Referral Bonus Program

The Role - Full time - based in our Epping Head Office
Reporting to the Testing and Release Manager, the Senior Testing & Release Analyst sits within the Digital Transformation and Delivery teams and works across a broad network of internal and external stakeholders.

Internally, the role collaborates closely with Project Managers, Product Owners, Subject Matter Experts, IT specialists, and teams responsible for risk, compliance, and legal matters. It also engages operational managers and department heads to ensure solutions are practical and aligned with frontline needs.

Externally, the role liaises with business partners and service providers to support successful solution delivery, inegration, and ongoing optimisation.

Requirements & Release Analysis

• Review and update business, clinical, and system requirements for completeness and testability.
• Analyse software release notes and impact assessments to design appropriate regression and feature test coverage.
• Validate that releases meet business and compliance expectations (e.g., Aged Care Quality Standards).
• Develop and maintain business cases, process maps, and technical documentation as required.
• Identify and mitigate delivery and release risks proactively

Release Testing & Validation
Participate In End-to-end Release Validation Including

• Pre-deployment validation in staging/test environments
• Post-deployment smoke tests in production (as part of release runbooks)
• Support hotfix/patch validation as needed
• Collaborate with vendors and internal teams to confirm deployment success and issue resolution
• Ensure solutions meet compliance standards for privacy, security, and risk

Testing

• Provide hands-on support for testing activities, including test monitoring and reporting.
• Create testing artefacts such as scripts and requirements traceability matrices.
• Ensure testing frameworks align with delivery objectives and governance structures

Requirements
Personal Attributes

• Collaborative and proactive mindset
• Strong analytical and problem-solving skills
• Clear communicator with the ability to translate technical concepts

Education And Experience

• Proven experience as a senior testing resource within the aged care sector
• Demonstrated expertise in project delivery (agile and waterfall)
• Hands-on experience in reviewing, writing requirements, and testing within aged care
• Exposure to data warehouses, integration layers, and aged care systems (Desirable)

Skills And Capability

• In-depth knowledge of aged care systems and integrations
• Strong risk management and reporting skills
• Proficiency in Microsoft Office 365 solutions (Desirable)
• Ability to leverage delivery insights to inform decisions and improve performance
• Subject matter expertise on aged care reforms and regulations

Summary
About Southern Cross Care (NSW & ACT)
At SCC (NSW & ACT), people are at the heart of everything we do
We are a purpose-led, not-for-profit organisation empowering older people to 'live life to the full'.
We have a passion for providing the best care with clinical excellence and offer person-centred care services to meet individual needs and preferences in residential aged care, retirement living and in-home care.
Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow.
SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Tores Strait Island identity, as well as people of culturally diverse backgrounds, to apply.