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Senior Windows Desktop Engineer

2 weeks ago


Canberra n Capital Territory, Australia Babylon Data Full time $32,000 - $44,000 per year

Senior Windows Desktop Engineer

Rate Guide:
$800–$1100 per day (plus super @ 12%)

Location:
Canberra, ACT (Onsite required)

Contract Duration:
Initial 12 months

Start Date:
22 September 2025

Extension Options:
2 x 12 months

Hours:
Up to 40 hours per week

Clearance:
Must be able to obtain Baseline

Job Details

Babylon Data is seeking a Senior Windows Desktop Engineer to deliver high-quality, secure end-user computing capabilities in support of a major federal department's digital transformation agenda. This role sits within a forward-leaning CIO Division driving modern digital services for a resilient and competitive Australian economy.

Key Responsibilities

  • Engineer and support Microsoft Windows SOE and device configurations (desktop and mobile)
  • Maintain and optimise M365 Apps, Exchange Online, Microsoft Teams, and remote access technologies
  • Design and deploy Group Policy, Intune profiles, and MECM-based solutions for patching and application packaging
  • Provide Level 3 technical support for escalated incidents and major issues
  • Collaborate with infrastructure, security, and service desk teams to ensure seamless integration
  • Contribute to governance forums and represent end-user compute services
  • Develop SOPs, technical documentation, and knowledge articles
  • Lead or contribute to projects including upgrades, transitions, and platform enhancements
  • Identify opportunities for automation and continuous improvement in desktop management

Essential Criteria

  1. Knowledge of
    Microsoft 365 Apps for Enterprise
    (M365 Pro Plus) including servicing, update channels, and licensing
  2. Expert-level experience with
    Windows 11, Intune, and Group Policy
    (including AGPM)
  3. Proficiency in
    Intune-based MDM/MAM
    policy management
  4. Skilled in
    MECM/SCCM
    , including SOE management, patching, and application packaging
  5. Demonstrated experience writing
    technical documentation
    , including SOPs and architectural artefacts

Desirable Criteria

  • Experience with
    Citrix Virtual Apps and Desktops (CVAD)
  • Understanding of Australian Government
    Cyber Security frameworks
    , including ISM, Essential Eight, and ACSC hardening guides

Working Arrangements

The role is based onsite in Canberra. It supports a nationally significant digital capability environment and requires in-person collaboration within a secure ICT operations setting.