Scrum Master

Forward with Cuscal

At Cuscal, we're not just shaping the future of payments - we're pioneering it. From launching Australia's first ATM to being the first certified NPP PayTo Payer and Initiator in 2022, we've spent over 59 years building solutions that millions of Australians rely on every day.

Now, we're preparing for what's next, and we want you to be part of it.

Join us as a Scrum Master in our Issuing Services Domain and help us deliver ground-breaking solutions that push the boundaries of what's possible.

Job Description

Your Opportunity

N
ote: Application reviews will commence 5th January 2026

We're looking for a Scrum Master to join our Issuing Service Domain.

In this role, you'll leverage your technical skills to develop, maintain, and support innovative solutions that solve real-world challenges in the payments industry. From designing and building scalable systems to ensuring seamless integration with key technologies, your work will directly impact millions of users.

You'll also make an impact by:

• Ensure that Scrum processes are correctly understood and followed by all team members, including the Product Owner.
• Facilitate process of deciding which stories will be included in each sprint through understanding team's velocity, story scope and DoR.
• Facilitate agile events, meetings or ceremonies, including but not limited to planning, daily standups, reviews and retrospective sessions.
• Eliminate environment obstructions and protect the team from distractions and interruptions that may affect the quality of deliverables and processes.
• Facilitate identification, assessment, and escalation of impediments and risks by the squad, providing visibility of impediment and risk status and issues to Senior Management.
• Act as Scrum Master for 2 cross functional squad.
• Facilitate release and incident management, ensuring that all required members are available and can contribute.

Qualifications

What you'll bring

To succeed in this role, you'll have:

• Minimum of 2 years' relevant experience
• Proven experience leading and transforming team delivery using Scrum
• Skilled in coaching and training team members in Agile practices and techniques
• Strong background in backlog management
• Ability to use metrics to identify opportunities for improvement
• Experience establishing Continuous Improvement practices, including problem-solving techniques such as root cause analysis
• Demonstrated success working with multiple Scrum teams simultaneously in a multi-product environment

Although not required, any experience in the following would be considered highly desirable:

• Payments Industry knowledge.
• Fintech start up experience.

Additional Information

Why Cuscal?

At Cuscal, you'll find a strong, successful company that's reimagining the future. And our team is right there at the heart of it all.

Here, you'll deliver or support interesting, ground-breaking work that has real impact - on Australia's financial services sector and the millions of customers it serves. You'll innovate alongside skilled, smart, connected teams. And you'll build an impressive, fulfilling career that continues to grow.

You'll also enjoy a range of benefits, including:

• Work in a hybrid model that supports your lifestyle and goals

• We celebrate success: Our IGNITE program recognises individual and team achievements.

• Wellbeing focus: We support your physical, mental, and financial health with holistic initiatives and access to discounts via 'Cuscal Advantage.'

Join us and reimagine the future

If this role excites you, we'd love to explore your potential and vision for the future. Screening and interviews may occur before the job ad closing date, so don't wait - apply now.

For further information about this role please contact

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.