Store Manager

2 weeks ago

Katoomba, New South Wales, Australia Mountain Warehouse Full time $80,000 - $120,000 per year

Department:
Australia Retail

Location:
Katoomba - Management (KTB)

Description
Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager

As the heart of our store, you'll inspire your team to perform at their best while taking ownership of the store's overall success. From exceeding sales targets to creating a positive and energising environment, this is your chance to lead with purpose and make an impact.

Key Responsibilities
Leadership & Team Development:

  • Motivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence.
  • Build a strong and collaborative team, uniting everyone around shared goals and a vision for success.
  • Proactively address employee relations, resolving issues while supporting ongoing learning and development.
  • Communicate openly and clearly, ensuring alignment and trust across all levels of the team.
  • Provide your team with the knowledge and tools needed to deliver exceptional customer service.

Operational Excellence:

  • Oversee the daily running of the store, ensuring efficiency and compliance with company policies.
  • Maintain high standards of visual merchandising and housekeeping to create an inviting shopping experience.
  • Prioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment.
  • Recruit, retain, and develop top talent to build a high-performing and motivated team.

Sales & Performance:

  • Implement strategies to meet and exceed sales targets and key performance indicators (KPIs).
  • Take a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability.
  • Use commercial insights to make informed decisions, manage budgets effectively, and drive consistent results.

Customer Experience:

  • Lead by example in delivering exceptional customer service, ensuring every interaction is memorable.
  • Address customer feedback thoughtfully and resolve issues to build brand loyalty.
  • Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.
  • Build meaningful connections with your local community, inspiring loyalty through approachable and engaging initiatives.

We Would Like To Meet Someone Who Is

  • Passionate about delivering outstanding customer experiences.
  • A confident and experienced retail manager who thrives on motivating and empowering teams.
  • Skilled in managing diverse personalities with diplomacy and adaptability.
  • An excellent communicator, able to convey expectations and feedback clearly at all levels.
  • Results-driven, with a sharp focus on achieving sales and performance goals.
  • Solutions-focused, addressing challenges proactively while aligning with company policies.
  • Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues alike.
  • Energetic and determined to tackle tasks with excellence, driving success for the team and business.

What's In It For You

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
  • Generous Colleague Referral Incentive
  • A stable, successful and supported environment
  • Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change

  • Team Leader/3IC

    5 days ago

    Katoomba, New South Wales, Australia Mountain Warehouse Full time $28,062 - $130,878 per year

    Department:Australia RetailLocation:Katoomba (KTB)Compensation:$28.62 / hourDescriptionAre you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for youAs aSales Assistant, you'll play a vital...

  • Assistant Store Manager

    2 weeks ago

    Katoomba, Australia EG Group Full time

    **$58,000. base + Super + Bonus + Discounts**: - **Permanent Full Time (40 hours per week)**: - **Location: Katoomba, NSW** **ABOUT THE ROLE** We are looking for an Assistant Store Manager at **Katoomba** to help lead and develop our frontline team, through clear direction, customer focus and operating standards to drive store performance through sales,...

  • Store Manager

    2 weeks ago

    Katoomba, Australia Autograph Full time

    Rivers is on the hunt for a **Full Time **Store Manager** who has a passion for fashion and is dedicated to giving our customers the best in store experience. As a Store Manager, you will be the driving force behind sales, customer service, team development and stock management. **ABOUT THE BRAND**: Rivers has been designing affordable fashion for the ever...

  • Department Manager

    9 hours ago

    Katoomba, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...

  • Hotel Manager

    9 hours ago

    Katoomba, Australia Macho Man Service Pty Ltd Full time

    Hearty Center Motel in Katoomba. It is great location with fresh air and quiet. We have 34 bedrooms and would like to find a suitable Hotel Manager As a Hotel Manager, you are the driving force of the business. Responsible for all aspects of your hotel, you are empowered to act with our philosophy _Make the Call _to guide the business and your team to...

  • Casual Merchandisers

    1 week ago

    Katoomba, Australia STRIKEFORCE AMC Full time

    **Exciting Opportunities to join Strikeforce!**: - Work Close to Home - Ongoing casual work - No nights or weekends We are currently expanding our Successful Merchandising field teams and are looking for passionate and talented individuals to service & support our successful partnership within Supermarkets and other Retailers. As a leading-edge company,...

  • Gear Consultant

    1 week ago

    Katoomba, Australia Paddy Pallin Full time

    Our Katoomba store is looking for an enthusiastic casual staff member with outdoor and travel experience. If you’d like to apply, please drop off your resume, with your completed Recruitment Form, to the Store Manager or email it to katoomba@paddypallin.com.au.

  • Sales Merchandiser

    1 week ago

    Katoomba, Australia Retail Dynamics Full time

    We are a long-established Merchandising Company (24 years), who service Bunnings stores nationwide. We are currently looking for a Casual Merchandiser or an ABN holder. An exciting opportunity has arisen for an energetic self-starter to join our Dynamic **NSW** team who will service our valued customers across the **KATOOMBA & LITHGOW **Area for around 8+...

  • Sales Merchandiser

    6 days ago

    Katoomba, Australia Retail Dynamics Full time

    We are a long-established Merchandising Company (24 years), who service Bunnings stores nationwide. We are currently looking for a Casual Merchandiser or an ABN holder. An exciting opportunity has arisen for an energetic self-starter to join our Dynamic **NSW** team who will service our valued customers across the **KATOOMBA &** **LITHGOW **Area for around...

  • Casual Retail Sales Advisor Macpac Katoomba

    1 week ago

    Katoomba, Australia Macpac Full time

    **About the job** Casual positions available to be part of our Macpac Katoomba store. Range of hours and flexible working arrangements available. Hours will be rostered across both weekdays and weekends. We are looking for people with flexible availability to increase hours as the need arises. The position reports to the Store Manager. Having experience...

  • Shop Assistant

    9 hours ago

    Katoomba, Australia St Vincent de Paul Society Full time

    **Shop Assistant**: - Date: 29 Oct 2024- Location: Katoomba, NSW, AU, 2780- Requisition ID: 1219**About Us**: The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. - We believe our employees are key to our success and offer Learning and Development programs to...