Senior System Analyst

• Fixed Term Contract until February 2027
• Hybrid Work Environment
• Sydney CBD Location

We are seeking a Senior System Analyst to join our Information Technology team. This role will support the delivery of technical change initiatives aligned with the Bank's cybersecurity strategy, particularly the Essential Eight framework. You will work closely with business units and IT stakeholders to ensure systems are secure, current, and fit for purpose.

This is an exciting opportunity for a technically skilled professional with a strong application support background and hands-on experience across Windows 11, Azure Microsoft Dev Box, and enterprise application support (.NET, Java, COTS).

Please note, this is a fixed term contract position running to February 2027.

About the role

• Support the implementation of Essential Eight cybersecurity controls including application control, MFA, macro security, and server hardening.
• Troubleshoot technical issues such as login failures, provisioning delays, and performance bottlenecks.
• Provide technical support across infrastructure and applications (.NET, Java, COTS).
• Collaborate with IT, security, and business stakeholders to plan and deliver technology changes.
• Document support procedures and develop troubleshooting guides.
• Analyze existing systems and identify opportunities for improvement and modernization.
• Configure, test, and maintain software and managed applications.
• Manage upgrades, patches, and version updates.
• Support production changes and resolve technical issues for end users.
• Collect and analyze usage statistics and service delivery metrics.

About you

• A degree in Computer Science, Information Technology, or a related field.
• Proven experience in application migration or technical lead roles.
• Solid understanding of desktop applications and its lifecycle maintenance.
• Excellent problem-solving and communication skills.

Technical Skills We Value

• Operating Systems & Virtual Environments: Windows 11, Azure Microsoft Dev Box.
• Infrastructure & Identity Management: Active Directory, Group Policy, Windows Server, Azure fundamentals, CIAM, Microsoft Defender Antivirus.
• Office Automation & Debugging: MS Office Macros, Excel add-ins, application debugging.
• Application Support: Installation and troubleshooting of COTS applications.
• DevOps Exposure: Familiarity with CI/CD pipelines.
• Essential – Level 1 (L1) Support: Provides frontline assistance including basic troubleshooting, user guidance, and issue triage.
• Preferred – Level 2 (L2) Support: Able to perform advanced diagnostics, system configuration, and escalate complex technical issues.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

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