People & Culture Manager

About Us

Lumiere Foundation is a registered Australian charity supporting people facing life's toughest challenges. We work across eight areas: at-risk youth, family violence, disability, ageing, homelessness, mental health, substance use, and housing insecurity.

We provide the skilled workforce behind essential community care services. Every team member plays a role in delivering high-quality, personalised care, helping people live with dignity, safety, and purpose, creating brighter futures, one day at a time.

About the Role

We're recruiting a People & Culture Manager to lead and deliver people, culture and workforce initiatives during a period of significant growth and service integration at Lumiere Foundation. This hands-on role shapes how people, capability and HR operations evolve as new teams and services join the organisation.

You'll deliver high-impact HR across people, culture, safety, recruitment and compliance in an SCHADS-covered, highly regulated environment. You'll lead key change and project initiatives, uplift systems and processes, and support leaders with clear IR/ER guidance and practical people solutions.

This role suits a senior HR professional with strong judgement, operational depth and experience in community or disability services who thrives in complexity and enjoys delivering meaningful, scalable people outcomes.

Essential Duties and Responsibilities

• People & Culture Leadership: Lead and deliver people, culture and capability initiatives that strengthen engagement, alignment and workforce experience.
• IR/ER & Compliance: Provide confident IR/ER advice, ensure SCHADS and Fair Work compliance, and support safe practice aligned with NDIS and Child Safe Standards.
• Change & Project Delivery: Drive hands-on change, integration and improvement projects, uplifting processes, harmonising conditions and enhancing HR systems.
• People Operations & Talent: Oversee and contribute to recruitment, onboarding, workforce planning and performance development.
• Learning, Development & Capability: Lead leadership development, onboarding and capability programs that support growth, retention and workforce readiness.
• Safety & Wellbeing: Lead WHS delivery, incident response, risk management and workers' compensation oversight.
• Reporting & Insights: Produce clear workforce metrics, compliance reporting and engagement insights to support operational decision-making.

What You'll Bring to the Role

• Qualifications: Tertiary qualification in Human Resources (essential). Additional qualifications in business or Law qualifications are advantageous.
• Experience: Minimum 8+ years' hands-on HR leadership experience in operational, fast-paced environments, ideally supporting organisational growth or integration.
• IR/ER Capability: Strong industrial and employee relations skills, including confident application of the SCHADS Award and experience resolving complex people matters.
• Technical capability: Proven experience delivering HR operations, leading change initiatives, uplifting systems and harmonising people practices in regulated environments.
• Sector knowledge: Experience in community services, disability and Not-for-Profit organisations is highly regarded, with strong understanding of compliance, governance and safety requirements.
• Systems expertise: Experience with HRIS platforms, reporting tools and workforce metrics, with the ability to use data to support operational decision-making.
• Leadership & communication: Strong judgement, commercial acumen and the ability to advise, influence and support leaders across diverse teams.
• Checks & eligibility: Unrestricted Australian work rights, with current (or ability to obtain) relevant Working with Children Check and National Police Check.

Ready to shape people, capability and culture in a growing purpose-driven organisation?

Click Apply Now to submit your application.

For all enquiries, please contact the Lumiere Foundation recruitment team