Mortgage Loan Writer

About the Role:

The Parabroker plays a pivotal role in delivering an exceptional home loan experience for our client's customers. Reporting directly to the Team Manager, you will be responsible for managing the end-to-end back-office loan process, ensuring a smooth transition from application through to settlement. This role is integral to guiding clients with efficiency and care, while operating within a dynamic and supportive office environment based in Williams Landing—an office renowned for its strong industry reputation.

What you will do:

• Understand and manage the end-to-end process for home loan applications and manage the post approval process.
• Ensure home loan applications are complete and accurate, including loan application forms, property valuation reports, lodging pricing approvals and other required documents.
• Prepare credit submissions for new home loan applications and ensuring all data entry reflects information from source documents including the completion of online calculators e.g., Servicing and LMI Calculators.
• Ensuring all applications are submitted within risk and compliance frameworks e.g., NCCP (National
• Consumer Credit Protection Act 2009).
• Place the customers at the centre of everything you do by providing exceptional service from client introduction stage right through to loan fulfillment/funding, whilst continually ensuring customers become advocates of our Brokers office/team.

What you will have:

• Minimum 2 years' Banking or Finance experience as a Lending Associate/Lending Support Officer/Loan Writer or similar role in the mortgage or lending industry with strong knowledge in Home Loans.
• Certificate IV in Finance and Mortgage Broking.
• Be process driven and an ability to handle/manage multiple applications simultaneously.
• Ability to work in a fast-paced environment and handle multiple loan applications simultaneously.
• Confidence over the phone and ability to build rapport quickly.
• Strong ability to communicate (both written and verbal) with customers, loan officers, assessors/underwriters, solicitors/lawyers as well Lender BDM's.
• Fluent in Hindi
• A high level of professionalism as well as being well organised.