Care Adviser

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we've been serving vulnerable communities for over 160 years-and we're still growing. Each year, over 40,000 people rely on us for support that helps them live with dignity and purpose.

As a Care Advisor, you'll be key to our mission to enrich lives and strengthen communities. Be welcomed into a collaborative, supportive, and purpose-driven community, where our values of integrity, justice, compassion, and excellence guide everything we do.

Your opportunity

Full-time position, Blacktown/Rooty Hill/Hills location

As our Care Advisor, you'll work with older clients and their families to assess needs, coordinate services, and ensure support plans are both effective and sustainable. By providing person-centred guidance and care coordination, you will help us empower seniors to live with dignity and independence across the Blacktown/Hills area.

With care and compassion, you will:

• Provide person-centred case management that respects each client's unique needs

• Conduct assessments and coordinate home care services, products and assistive technology

• Monitor and optimise care packages within budget to ensure sustainable service delivery

• Build strong, respectful relationships with clients, families, ACAT teams, health professionals, and brokered services

• Maintain high-quality documentation to meet reporting and legislative requirements

What you'll bring

You're a compassionate, organised case manager who thrives on supporting others.

You'll need:

• Certificate IV in Aged Care, Community Services, or equivalent (minimum)

• Previous experience in Home Care, Community, or Aged Care environments

• Sound understanding of client-centred service delivery and care coordination

• Strong relationship-building and problem-solving skills

• Intermediate computer skills, including MS Office

• Current driver's licence (and willingness to travel within the region)

Ideally, you'll also have:

• Diploma in Case Management (desirable)

• Experience supporting clients under the Aged Care Quality Standards

Why Anglicare Sydney?

At Anglicare Sydney, you'll build a meaningful career in a secure, stable, and values-based organisation, where your work makes a real difference to people's lives.

Enjoy benefits like:

• Flexible work options to help balance work and life

• Salary packaging - boost your take-home pay with not-for-profit salary packaging

• Ongoing professional development and leadership training

• Fitness Passport - discounted gym membership for you and your family

• Employee Assistance Program and retail discounts at over 400 outlets

Are you ready for a career that means more?

To apply for this role, please click the 'Apply' button. All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.