Project Consultant

About the role

In this
role, you will ensure that sales opportunities are explored and promoted to
satisfy customer requirements in a supportive and friendly manner at all times
with a view to making sales and cementing relationships so that we become and
remain their "business of choice". Offering project solutions within the
furniture & interior design space.

Role Title: Project Consultant

Location: Thomastown VIC branch

Hours: Monday – Friday, Full Time Permanent

Reporting: Aidacare Furniture Division - Manager (based in our Loganholme branch)

Essential Skills & Qualifications

• Customer-Centric Attitude: A
  genuine passion for supporting customers and becoming a trusted advisor.
• Strong Sales Acumen: delivery of
  exceptional service to all stakeholders
• Excellent Communication
  Skills: Strong verbal and written communication skills are essential, with
  a focus on clarity, empathy, and professionalism.
• Problem-Solving Skills: Ability
  to analyse situations, think critically, and find creative solutions to
  customer issues.
• Adaptability: Thrive in a
  fast-paced environment and remain composed under pressure.
• Team Player: Work
  collaboratively with colleagues across different departments to deliver
  seamless customer service.
• Tech Savvy: Comfortable
  navigating computer systems and various software to track leads, conversions
  and quotes.

Duties & Responsibilities

• Conduct market research to identify
  and engage potential clients across various market sectors, offering furniture
  solutions that mutually benefit the clients and company.
• Prepare tenders and proposals
  showcasing our Furniture Division's capabilities in providing furniture design
  and finishes solutions.
• Build and maintain relationships
  with interior designers, architects, and other professionals to facilitate
  product selection and sourcing for their clients in Aged Care, Retirement,
  Health, and related industries.
• Collaborate with company sales
  representatives to maximize sales opportunities within the broader Aidacare
  client base, and assist them in building confidence in sourcing furniture sales
  leads.
• Identify cross-sell opportunities
  for other Aidacare capital equipment and ensure the appropriate Equipment
  Specialists are engaged.
• Implement Aidacare's self-management
  guidelines regarding time and customer contact cycles, focusing on managed
  maintenance and growth.
• Participate in product training to
  achieve proficiency in all aspects of product knowledge.
• Attend to all sales processes and
  report to management regularly.
• Ensure the quote entry process is
  followed, and quotes/submissions are actively pursued and recorded.
• Strive to achieve sales budgets and
  KPIs related to gross margin.

Benefits

• Competitive salary and
  performance-based incentives.
• Comprehensive training program to
  equip you with the necessary skills and knowledge.
• Opportunities for career advancement
  and personal development.
• A supportive and inclusive work
  environment that values teamwork and innovation.
• Health and wellness benefits
  package.
• Employee discounts on company
  products/services.

How to apply

If you are enthusiastic about sales and ready to make a
positive impact on our customers' lives, we'd love to hear from you Please
submit your application by clicking "Apply Now". Join our team
at FHG and become part of the Aidacare family, helping us create memorable
experiences for our valued customers