Customer Service Consultant
19 hours ago
Customer Services Consultant Opportunity (AgedCare)
Full-time | Permanent | Hybrid
(Sydney – minimum 3 days in office)
Join a leading aged care organisation committed to delivering exceptional customer experiences and supporting the well-being of older Australians.
About You:
- Strong customer focus with experience in a
call centre
or s
ervice environment - Excellent communication skills and genuine empathy for older people
- Experience with
Amazon Connect (AWS cloud contact centre platform)
is highly regarded - Aged care
or
health sector
experience preferred
Key Responsibilities:
- Deliver high-quality support and information to customers, families, and referrers via phone and email
- Manage enquiries from first contact through to conversion
- Ensure prompt, professional follow-up and maintain accurate records
If not, please
share this opportunity
with anyone who may be a good fit.
If interested and not already connected, feel free to
connect with me on LinkedIn
and
follow Logicore Consulting
for
future opportunities
.
Regards,
Mia
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