Customer Service Consultant

19 hours ago


Sydney, New South Wales, Australia Logicore Full time $60,000 - $80,000 per year

Customer Services Consultant Opportunity (AgedCare)

Full-time | Permanent | Hybrid
(Sydney – minimum 3 days in office)

Join a leading aged care organisation committed to delivering exceptional customer experiences and supporting the well-being of older Australians.

About You:

  • Strong customer focus with experience in a
    call centre
    or s
    ervice environment
  • Excellent communication skills and genuine empathy for older people
  • Experience with
    Amazon Connect (AWS cloud contact centre platform)
    is highly regarded
  • Aged care
    or
    health sector
    experience preferred

Key Responsibilities:

  • Deliver high-quality support and information to customers, families, and referrers via phone and email
  • Manage enquiries from first contact through to conversion
  • Ensure prompt, professional follow-up and maintain accurate records

If not, please
share this opportunity
with anyone who may be a good fit.

If interested and not already connected, feel free to
connect with me on LinkedIn
and
follow Logicore Consulting
for
future opportunities
.

Regards,

Mia



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