Operations Coordinator

1 week ago

Melbourne, Victoria, Australia Converge Full time $60,000 - $80,000 per year


• Exciting coordinator role, with opportunities for growth and development within the organisation


• Convenient CBD location, with hybrid work options available


• Work with a market leader in mental health

The Company

Converge International is a leader in providing workplace health and wellbeing and people risk management solutions. We assist some of Australia's largest industry, government, and corporate clients in supporting their people in building healthy workplaces and resolving their people issues. We provide a range of Employee Assistance Programs, counselling, and crisis response services.

About the Position

We are seeking an experienced administrator to provide end to end coordination and administration support across our People Assist department. This role is customer focused, where you will be supporting a variety of internal and external stakeholders all across Australia. Working in a collaborative team, you'll be able to support our customers, team, and clients in need by ultimately helping to find the right consultant for the job.

Responsibilities include:


• Provide team operational and administrative support


• Opportunity to coordinate the end-to-end setup of new contracts


• End to end coordination for Onsite resourcing, tracking daily progress and following up all outstanding information and tasks with consultants


• Problem solve queries from both internal and external stakeholders, and work under pressure


• Support with consultant induction training


• Create, update, and maintain accurate job records on applicable databases

We're seeking individuals who can demonstrate:


• Strong administration skills


• Excellent verbal and written communication skills, with the ability to work with a variety of stakeholders


• Strong attention to detail with high levels of accuracy


• Excellent organisational skills, with the ability to manage multiple tasks and work to deadlines


• Eager to learn new systems


• Beginner experience with excel is advantageous

Working at Converge means joining a diverse, talented, and caring community where our people feel included, valued and connected. We hire for heart. We are passionate about transforming the wellbeing of people at work. It's at the core of all that we do.

If you have a passion for people, are highly customer focused in all that you do and would like to join an energetic team we'd love to hear from you

Our commitment to you


• Competitive remuneration


• Volunteer leave


• Paid parental leave


• Purchasing of additional leave


• Flexible working arrangements


• Flexible, diverse and challenging work


• Access to training and professional development


• Career development through internal mobility


• Lifestyle discounts – Discounted movie tickets, retail discounts and much more

Does this role sound like an exciting opportunity for you? We would love to hear from you. Please forward your application by clicking 'Apply for this Job'.

For more information you can visit or email

Converge is committed to an inclusive culture where everyone is treated with respect and supported to thrive in the workplace. We encourage and support applications from people of all levels of experiences and abilities, ages, diverse backgrounds, and cultures, including First Nations people and the LGBTQIA+ community. We invite you to send us your resume or contact us at

Please note that Converge will not ask you for personal details, including banking details, when you are undergoing the recruitment process. Talent Acquisition Consultants will only contact you via email and/or phone call, not through social media channels.

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