Guest Services Agent GSA Q1 Resort

2 days ago

Gold Coast, Queensland, Australia Q1 Resort and Spa Full time $45,000 - $60,000 per year

About the business;

Join the team at Q1 Resort and Spa as a Guest Service Agent.

This casual or part-time role is based in Surfers Paradise, QLD and will see you providing exceptional customer service to all guests.

You will be the friendly face of the resort, ensuring every guest has a memorable and enjoyable experience during their stay.

What you'll be doing;

  1. Greeting and welcoming guests upon arrival at the resort

  2. Checking guests in and out efficiently and professionally

  3. Assisting guests with any inquiries or requests during their stay

  4. Handling payment transactions and cash management

  5. Providing concierge services such as booking activities, transportation, and dining reservations

  6. Maintaining a high level of product knowledge to recommend resort facilities and local attractions

  7. Contributing to a positive team environment and supporting your colleagues

What we're looking for;

  1. Previous experience in a customer service or front office role, ideally within the hospitality industry

  2. Exceptional communication and interpersonal skills with a friendly and professional demeanor

  3. Strong problem-solving and multi-tasking abilities to handle a range of guest requests efficiently

  4. Flexibility to work a range of shifts, including weekends and public holidays

  5. Knowledge of the local area and tourism attractions in the Surfers Paradise region

  6. Proficiency in using hotel management software and point-of-sale systems

What we offer;

We priorities the well being of our employees. You'll enjoy generous staff discounts on accommodation and dining, access to our on-site gym and spa facilities, and opportunities for career progression within our growing organisation.

We also offer flexible work arrangements to support a healthy work-life balance.

About us;

Q1 Resort and Spa is a 4.5 star resort located in the heart of Surfers Paradise, Queensland. With breathtaking ocean views, world-class amenities, and a commitment to exceptional guest experiences, we are a leading destination for both domestic and international travelers.

Join our dedicated team, be a part of creating unforgettable memories for our guests, and have fun doing this.. Apply now to become our next Guest Service Agent for the Q1 Resort and Spa.

  • Q1 Resort Gold Coast QLD

    7 days ago

    Gold Coast, Queensland, Australia Q1 Resort and Spa Full time $40,000 - $60,000 per year

    About the business and the roleQ1 Resort Surfers Paradise is the premier serviced Apartment Hotel on the Gold Coast with a AAA 4.5 Star Rating, employing 130 team members. We deliver boutique Resort Services to our valued guests all in a luxurious, sophisticated and stylish setting.Due to the popularity of Q1 Resort I now require a number of Housekeeping...

  • Guest Service Agent

    4 weeks ago

    Gold Coast, Queensland, Australia Village Roadshow Ltd Full time

    Apply now Job no: 503000Work type: Casual / TempGuest Service AgentCasual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World,...

  • Guest Service Agent

    4 weeks ago

    Gold Coast, Queensland, Australia Village Roadshow Ltd Full time

    Apply now Job no: 503000Work type: Casual / TempGuest Service AgentCasual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World,...

  • Guest Service Agent

    1 week ago

    Gold Coast, Queensland, Australia Village Roadshow Theme Parks Pty Ltd Full time $104,000 - $130,878 per year

    Guest Service AgentCasual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet 'n' Wild, Paradise Country, Australian...

  • Guest Service Agent

    1 week ago

    Gold Coast, Queensland, Australia Village Roadshow Full time $60,000 - $80,000 per year

    Job no: 503000Work type: Casual / TempGuest Service AgentCasual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet 'n'...

  • Guest Service Agent

    3 days ago

    Gold Coast, Queensland, Australia Careers at Marriott Full time $45,000 - $65,000 per year

    Guest Service Agent   About the Company  Marriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.   JW Marriott is...

  • Guest Service Agent

    4 weeks ago

    Gold Coast, Queensland, Australia Village Roadshow Full time

    Casual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet 'n' Wild, Paradise Country, Australian Outback Spectacular,...

  • Guest Service Agent

    4 weeks ago

    Gold Coast, Queensland, Australia Village Roadshow Full time

    Casual $33.38/hr Mon-Fri, $40.05/hr Sat, $46.73/hr Sun (HIGA Adult Rate, jnr rates may apply)Sea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet 'n' Wild, Paradise Country, Australian Outback Spectacular,...

  • Reservations Agent

    2 weeks ago

    Gold Coast, Queensland, Australia The Langham Gold Coast Full time $60,000 - $90,000 per year

    About Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends...

  • Guest Service Agent

    2 weeks ago

    Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Full time $45,000 - $60,000 per year

    Imperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a stunning waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon...