Head Barista

Launched in 2013, Industry Beans is an award-winning specialty coffee roaster, café operator and retail brand. From its flagship location in Fitzroy, Industry Beans roasts daily for its own venues, a family of premium hospitality venues around Australia and a large online community.

About the Role

We are looking for an experienced Head Barista to lead the team at our iconic Chadstone venue. The right person will be experienced and passionate with a strong work ethic and the ability to lead a barista team to deliver the ultimate customer experience. Responsible for ensuring the quality and service of coffee is to the Industry Beans standards.

This role offers the opportunity to:

• Develop and lead a passionate, experienced team of baristas
• Work with a leading specialty coffee roaster with an innovative approach to coffee and food
• Be supported by an award-winning roasting team, strong senior management team, and involved owners
• Benefit from attractive remuneration and incentives in a secure Full-time role
• Grow within an exciting and fast-moving company

Tasks and responsibilities:

• Developing, training and managing a team of baristas
• Managing the coffee program including liaising with the Industry Beans roastery, implementing recipes, maintaining service standards and communication
• Managing the retail offerings and ensuring visual merchandising is maintained at a high standard
• Delivering an outstanding hospitality experience with both barista craftsmanship and customer engagement
• Lead the team during shifts organizing breaks, approving time sheets etc.

You'll be perfect for this role if you have:

• A customer-focused approach to specialty coffee
• Minimum of two years' experience as a head barista in specialty coffee
• Strong experience developing and managing a team to deliver high-quality, consistent specialty coffee
• Experience working on a variety of different machines and different brewing styles
• A strong understanding of extraction profiling and implementing recipes
• Excellent latte art and the ability to train others
• Troubleshooting and problem-solving skills
• Clear and effective communication
• Availability to work a variety of weekdays and weekends

Our Culture & Employee Benefits

Industry Beans is committed to an inclusive and healthy, skilled and dedicated workplace culture. As a Team Member at Industry Beans, you can enjoy a wide range of benefits including:

• Generous benefits and discounts
• Up to $300 of Health and Wellness allowance
• Training and development with growth opportunities
• Inclusive and supportive culture

Please apply with a cover letter detailing your experience in the areas outlined above. We look forward to hearing from you