ICT Benefits Analyst

• Clerk Grade 9/10
• Temporary Full-Time up to June 2027
• Parramatta & Sydney Olympic Park

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a ICT Benefits Analyst to be part of our Project Management Office, Technology & Communication Services Command. The role is involved with the full lifecycle of benefits realisation. This position will primarily work with project teams to support and drive the monitoring and evaluation of benefits related activities, while building capability within as well as analysing and communicating composite findings to key stakeholders on the project.

The NSW Police Force Technology & Communication Services Command is home to the Benefits Management Centre of Excellence—an essential capability that supports informed investment decisions across a capital portfolio of projects designed to enhance outcomes for front-line officers and the broader community. This centre plays a pivotal role in planning and realising the intended benefits of these initiatives.

We are seeking experienced Business or Benefits Analyst to join our growing team within both the Business Case Centre of Excellence and the Benefits Management Centre of Excellence. This is a unique opportunity to contribute to the development of robust business cases and the effective management of benefits in a high-impact, purpose-driven environment.

The Benefits Analyst team continues to grow in response to increasing demand and is supported by structured mentoring, ongoing professional development, and accredited certification in Managing Benefits—ensuring our analysts are equipped to lead in this evolving and high-value discipline.

We welcome applications from professionals who bring:

• At least five years' experience as a Business or Benefits Analyst
• Strong data analysis and interpretation skills
• Demonstrated capability in business process identification, reporting, and stakeholder engagement

If you're passionate about delivering strategic value and want to contribute to initiatives that make a real difference, we encourage you to apply.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:
- competitive salary;
- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease;
- convenient location for public transport and to shops etc; and
- in-house gym facilities.

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Please describe a time when you collaborated with stakeholders to define and validate benefit measures for a complex project. Include details on how you engaged stakeholders, the methods used to establish benefit metrics, and how you ensured alignment with strategic objectives.

Target Question 2:

Please provide examples of how you have collected, analysed, and reported on both quantitative and qualitative data to support benefits realisation. Describe the types of data you worked with, the tools or methods used for analysis, how you presented the findings, and how the reporting informed decision-making or benefit tracking.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact Megan Burton via

To be eligible to apply for this role, you must meet one of the following statuses:

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity:

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.

If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact the HR Diversity Team by email at PCC-

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.