Lead Professional Services Consultant

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Your Career

As a Lead Consultant for Cortex XSIAM, you will be at the forefront of guiding our customers through complex SIEM transformations and security operations enhancements. Your role goes beyond technical implementation — you will serve as a strategic advisor, helping enterprise customers design, plan, and execute an XSIAM deployment that aligns with their broader security objectives.

You will lead customer engagements from discovery through to operational handover, ensuring each phase is grounded in best practices for SIEM migration, log ingestion, detection engineering, and SOC automation. Acting as both a thought leader and a hands-on practitioner, you will bridge the gap between business outcomes and technical execution, influencing stakeholders and mentoring technical teams to deliver a world-class security operations capability.

Your Impact

• Lead XSIAM deployments and migrations, ensuring seamless onboarding of log sources and alignment with customer-specific requirements and security objectives.

• Develop and oversee comprehensive detection strategies, leveraging threat intelligence and industry best practices to strengthen customers' defenses.

• Act as a trusted advisor to executive and SOC leadership, translating security goals into actionable implementation roadmaps.

• Drive operational efficiency through automation, reducing mean time to respond (MTTR) and enabling SOC analysts to focus on higher-value investigations.

• Facilitate collaboration across internal teams, customer stakeholders, and partners to ensure alignment and adoption of the XSIAM platform.

• Provide expert guidance in SIEM architecture, correlation rule design, and performance optimization to maximize value from the platform.

• Mentor customer technical teams, transferring knowledge and building long-term operational capability within the organization.

• Deliver clear and concise technical documentation, strategic recommendations, and progress reports that support decision-making and program success.

• Represent Professional Services as a subject matter expert in XSIAM, SIEM migrations, and SOC modernization initiatives.

Your Experience 

• Exceptional written and verbal communication and presentation skills, for both internal and external interactions.

• 10+ years of experience with Security Operations Centers (SOC) tooling and processes.

• 6+ years of hands-on experience in deploying and integrating SIEM solutions and migrating SIEM solutions from different vendors within enterprise to large enterprise-level environments.

• Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms. 

• Ability to conceive and develop detection use cases in SIEM systems to enable effective alerting.

• Proficiency in implementing and integrating automation solutions to enhance SOC efficiency, thereby minimizing MTTR and optimizing operational effectiveness.

• ​​Demonstrated expertise in threat intelligence management, including the ability to analyze and leverage threat intelligence feeds to proactively identify, assess, and mitigate potential security threats within the organization's environment.

• Familiarity with a range of Endpoint security solutions such as anti malware, EDR, XDR. 

• Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators.

• Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains.

• Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations or best practices that align with their goals or expected outcomes.

• Proficient in comprehending and creating technical design documentation and and or architecture.

• Proven track record in effectively leading technical teams, managing resources, and overseeing projects within a dynamic cybersecurity environment, ensuring alignment with strategic objectives, timely delivery of milestones, and efficient utilization of resources.

• Skilled in facilitating collaboration among diverse stakeholders, including technical teams, management, and external partners, to drive informed decision-making processes that align with organizational objectives and foster innovation in cybersecurity strategies.

• Relevant bachelor's degree or equivalent military experience or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus.

The Team

Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign – it evolves.

As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.