Gaming Supervisor

A Place to Belong...

Norths Cammeray is part of Norths Collective - a forward thinking, fresh and competitive brand who are leaders in the club and gaming industry. All about bringing people together through the sharing of exceptional food, drinks, events, health and fitness and entertainment experiences. A not for profit business, we are passionate about our commitment to giving back to our community through sport, social and sustainability initiatives.

About the role...

We are recruiting an experienced Gaming Supervisor to lead a passionate team. The role of the Gaming Supervisor is to ensure the highest standards of service and presentation are maintained, whilst providing exceptional service experiences to our valued customers in an efficient, friendly and professional manner. This role works cohesively with our Gaming and Loyalty Teams.

Joining Norths Cammeray means you are part of Norths Collective which includes The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft, The Bowlo Bangalow and Seagulls Tweed Heads.

Your Key Priorities will be to:

• Training and Leadership of the team
• Ensuring a high level of customer service and guest experience. Ensuring the environment for patrons is presentable, clean, comfortable and safe.
• Provide prompt, efficient service to patrons and guests
• Be knowledgeable of all current and upcoming promotions and events
• Maintain privacy and confidentiality on all aspects of financial, operational and patron affairs
• Ensure gaming machines and gaming floor compliance is maintained
• RGO responsibilities
• Workplace Health and Safety

The Candidate:

• Possess passion for delivering excellent customer experience
• Demonstrated leadership skills that motivate and energise teams
• Previous Gaming experience and/or a Leadership role
• Certificate IV in Hospitality (highly desirable)
• Hold current Responsible Service of Alcohol (RSA), Responsible Conduct of Gaming (RCG) and Advanced Responsible Conduct of Gaming certification (ARCG)
• Certificate IV in Leadership and Management (highly desirable)
• Ability to work flexible hours as the role includes days, evenings and weekend work
• Outstanding written and oral communication skills

Our Benefits:

• Discounted rates on meals
• Free gym membership at Norths Fitness
• Free onsite parking
• Birthday leave
• Dynamic, energised, management team that is embracing change and focused on success
• Access to Norths Collective Academy
• Extensive training and development
• Work for a Club that continues to reinvent its relevancy to its local community

If you have the enthusiasm, drive and energy to create the wow factor that surpasses our customers' expectations and has them returning to their Club again and again, we would love to speak with you