Customer Service-
1 week ago
Job Title: Independent & Confident Scooper – Join the Ben & Jerry's Crew
To apply, please use the link below :
Are you someone who thrives working independently, takes initiative, and isn't afraid to take charge? At Ben & Jerry's, we're on the lookout for confident and self-motivated Scoop Superstars to join our team. We have a new Sundae Shack opening soon In this role, you won't just be serving up legendary ice cream — you'll also be trusted to run shifts solo, keep things running smoothly, and create a joyful experience for every customer.
What You'll Be Doing:
- Lead the Experience: Be the face of our shop — confidently serving and engaging customers, even when working solo.
- Scoop with Skill: Craft our awesome menu items with consistency and care, following portioning and presentation standards.
- Own the Space: Keep the store clean, stocked, and running like clockwork — from scooping stations to supply shelves.
- Stay On Top of Stock: Monitor and restock ingredients and supplies, flag low stock, and make sure everything stays fresh.
- Follow Procedures: Clean equipment, and follow all safety and store policies with confidence.
- Support the Team: Work collaboratively during busier shifts, but feel comfortable being self-sufficient when solo.
Who We're Looking For:
Must have full availability from Mid December End of January 2026
- Day & Evening Availability: Looking for team members who can do 2–3 daytime shifts per week , we're happy to work around Uni timetables. Also seeking staff available for evening shifts (after school hours), Thursday nights until late, and weekend shifts.
- Independent & Reliable: Comfortable opening/closing the store and working without supervision.
- Self-Motivated: Takes initiative, stays on task, and looks for ways to improve the flow of the shop.
- Customer-Focused: Friendly, confident communicator who creates a warm and positive vibe for every guest.
- Detail-Oriented: Keeps things clean, organized, and running smoothly — even during the rush.
- Flexible & Committed: Available across the busy holiday period, including evenings, weekends and public holidays.
Perks of the Job:
- Sweet staff discounts on the ice cream
- Supportive team and a workplace that values initiative
- Room to grow with opportunities for more responsibility
- Please note: pay range is only default on this website please refer to the Fast Food industry Award Pay guide
If you're ready to scoop, lead, and shine — we'd love to hear from you
Apply now and help us spread joy one scoop at a time.
To apply, please use the link below :
NOTE ALL APPLICANTS: Must have full availability from Mid December End of January 2026
Job Type: Casual
Pay: $25.00 – $44.00 per hour
Benefits:
- Employee discount
Work Authorisation:
- Australia (Preferred)
Work Location: In person
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