Impairment Benefits Specialist

EML is a leading
Workers Compensation
and
Personal Injury Claims Management
business. Our goal is to help people get their lives back through
ongoing support during their return-to-work journey
. We continue to experience ongoing growth and now have over
4,000 dedicated employees
. We foster a learning culture that allows for us to continually invest in our employees ensuring a
long-term career
here at EML.

THE OPPORTUNITY
As part of our diverse team based in
Melbourne
, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As an Impairment Benefits Specialist, you will be responsible for proactively managing, assessing, and determining impairment benefit claims, as well as handling related disputes.

You'll ensure all assessments and decisions align with the Accident Compensation Act 1985, the Workplace Injury Rehabilitation and Compensation Act 2013, and WorkSafe guidelines, including the Online Claims Manual. You'll also ensure compliance with all legislative requirements, policy timeframes, and performance measures.

This will be a
full time, 18 month contract
position based in the
Melbourne
office, with flexibility to work from home up to 3 days per week.

Your Responsibilities

• Engage with all stakeholders to effectively manage an impairment benefit claim from end to end, including completing liability assessments, attending and participating in ACCS (where required)
• Draft medical panel submissions, Independent Impairment Assessor consultation/report requests and entitlement to impairment benefit calculation and determinations,
• Review responses and process payments for any impairment benefits given.
• Ensure IB claims are managed in accordance with legislation, guideline, protocols and in accordance with WorkSafe scheme objectives.
• Maintain internal relationships and demonstrate teamwork and commitment to solving operational challenges within and across teams.

About You

• Experience in workers compensation/personal injury claims management
• Accreditation through WorkSafe AMA guide training
• Sound experience in impairment benefit management, assessment and determination
• Experience with Victorian workers compensation disputation and litigation processes
• Full understanding of the Accident Compensation Act 1985 (AC Act) and Workplace Injury Rehabilitation and Compensation Act 2013 (WIRC Act)
• Comprehensive knowledge of the American Medical Association's Guides to the Evaluation of Permanent Impairment, fourth edition (AMA4) and any subsequent editions as required and its applicability/modification to impairment benefits claims based on Victorian worker compensation legislation

What We Offer
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

• A vibrant, collaborative innovative team culture
• Flexibility with opportunity to WFH when you are fully trained in your role.
• A corporate wellbeing program with discounted health insurance and gym membership
• Access to discounts at over 350 retailers through our Rewards Hub program
• Entitlement to an annual tenure and performance-based recognition reward
• Comprehensive learning and development support
• Companywide events to celebrate success.
• Quarterly Reward and Recognition Awards
• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.