Imports Coordinator

ABOUT THE ROLE:

We are a private and Australian owned family business dedicated to serving the Australian food industry for over 40 years.

Located in Revesby, we are currently seeking a motivated and detailed Imports Coordinator & Office Allrounder to join our team. In this role, you will be responsible for managing the full end-to-end import process and assisting with general office duties. This is a hands-on operations role that requires excellent communication, coordination, and problem-solving skills. You will work closely with clients, overseas agents, local carriers, and internal teams to ensure seamless and efficient service delivery.

Part time position on offer.

KEY RESPONSIBILITIES INCLUDE:

· Managing the full import cycle from booking, shipment tracking, and pre-alerts through to final delivery.

· Coordinating with clients, overseas agents, and transport providers to ensure timely and compliant shipment handling.

· Handling and processing all necessary documentation, including bills of lading, commercial invoices, packing lists, and customs clearances.

· Monitoring and tracking shipments, identifying potential issues, and taking proactive steps to resolve delays.

· Entering and updating shipment data accurately through our internal software system.

· Collaborating closely with team members to ensure smooth handovers and operational consistency.

· Have knowledge of Australian customs and quarantine regulations.

· Identifying opportunities for continuous improvement in operational processes. Identifying opportunities for continuous improvement in operational processes.

· Also involving office administration duties such as invoicing, accounts payable/receivable.

This is a fantastic opportunity for someone who enjoys working in a team-oriented environment and wants to contribute meaningfully to the success of a growing food company.

TO SUCCEED IN THIS ROLE, YOU WILL IDEALLY HAVE:

· At least 2 years of experience in freight forwarding and import logistics operations.

· Excellent communication skills, both written and verbal.

· Proven ability to deliver exceptional customer service, going above and beyond to achieve successful outcomes.

· Confidence in liaising with clients, overseas agents, and local transport providers.

· A professional and friendly phone manner.

· Strong teamwork skills, with the ability to collaborate effectively with colleagues and partners to solve problems and achieve shared goals.

· Ability to work efficiently under pressure while maintaining accuracy and attention to detail.

· A positive, solutions-focused attitude and willingness to take initiative.

Job Type: Part-time

Pay: From $35.00 per hour

Expected hours: 30 – 35 per week

Application Question(s):

• Must be a Australian permanent resident.

Work Authorisation:

• Australia (Required)

Work Location: In person