Operations Manager

5 days ago

Tweed Heads, New South Wales, Australia JB Hi-Fi Full time $90,000 - $120,000 per year
Company Description
  • Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
  • Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
  • Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
  • Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
  • We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
  • Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
  • Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
  • Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
Job DescriptionKey Responsibilities
  • Develop Warehouse and Administration teams knowledge and capability
  • Deliver a positive store atmosphere to create a great customer experience and effectively resolve any customer complaints and queries
  • Ensure store is meeting all compliance and legislative requirements
  • Monitor the store activities to ensure it aligns with the businesses core policy and standard operating procedures
  • Establish and oversee effective warehouse inventory management processes and systems
Qualifications
  • Customer Focus- Does everything through eyes of the customer.
  • Drives Results- Consistently achieves results, even under tough circumstances.
  • Develops Talent- Identifies and develops talent to build careers and meet organisational goals.
  • Plans and Aligns- Plans and prioritizes to align with organisational goals.
Additional Information

JB Hi-Fi

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