Store Manager

WHY THIS IS THE BEST "JOB" YOU'LL EVER HAVE.

Contribute to the purpose driven rapid growth of Mazzucchelli's Jewellers in Canberra.

We're proud to be part of the exciting world of retail jewellery. We love precious moments; we love our clients, and we love the magic that is Mazzucchelli's

Our team is full of vibrant, talented people who love what they do, and we are thrilled to invite you to join our team whose passion is people.

You'll work closely with our Regional Sales Manager, Store Manager and some of the most experienced jewellery professionals in Australia.

Most importantly, the work you do as a Mazzucchelli's Store Manager—makes a real impact. You'll help create lasting memories for our clients.

If that excites you, then read on…

YOUR ROLE AT MAZZUCCHELLI'S:

As a leader in our brand, you'll be responsible for helping Mazzucchelli's achieve its vision, mission, and strategic objectives. You'll be responsible for leading a team focused on values and performance as we create a seamless end to end employment experience for our people.

• Team Leadership: You will develop and coach a of team of talented individuals, leading with our ETHOS and integrity front of mind.
• Sales Execution: Confidently implement the Mazzucchelli's Sales Framework to drive results and deliver memorable experiences.
• Client Relationship Building: Focus on creating meaningful customer connections and growing a loyal client base.
• Performance Coaching: Support team development through regular feedback, training, and recognition.
• Commercial Focus: Champion a results-driven culture by guiding the team toward meeting and exceeding sales targets, KPIs, and store budgets.
• Strategic Focus: Align daily store activity with broader brand and sales strategies to meet business targets.
• Culture Building: Foster a positive, inclusive, and purpose-driven team culture where individuals feel supported and valued.

ABOUT YOU:

You're a passionate and driven leader who thrives in a sales driven, customer-centric environment. You bring:

• Leadership Skills: Proven ability to lead, motivate, and develop a team to achieve both personal and store-wide goals.
• Strong Communication: Clear and effective communication with both customers and team members, ensuring alignment and understanding.
• Customer Focused: A genuine passion for providing outstanding customer service and creating a memorable experience for every client.
• Goal-Oriented: A results-driven mindset with the ability to manage and exceed KPIs, sales targets, and budgets.
• Adaptability: The ability to quickly adjust to changing priorities while maintaining a high standard of performance.
• Problem Solving: A proactive and resourceful approach to overcoming challenges and improving processes.
• Resilience: A positive attitude with a growth mindset, always seeking opportunities to learn and improve.

ABOUT MAZZUCCHELLI'S

Since 1903, Mazzucchelli's has been a leader in fine jewellery and Swiss watches, renowned for our commitment to exceptional quality, innovative designs, and luxury craftsmanship. Proudly owned by M.Suresh, a global diamond entity, Mazzucchelli's is one of the few jewellers with direct access to diamonds from mine to market. As we continue to expand across Australia, we are excited about the future and our role in creating magical moments for our clients.

At Mazzucchelli's, we invest deeply in our people, providing career development opportunities, ongoing training, and a dynamic work environment where high performance is celebrated. Our leadership team is made up of inspired, high-performing individuals who believe in fostering an inclusive culture that values and supports every team member. We offer exciting incentives, employee discounts, and the chance to work with cutting-edge jewellery designs from a prestigious brand. With over 125 years of heritage, Mazzucchelli's is just getting started, and we're looking for passionate individuals to join us on this exciting journey.

If you're passionate about making a difference to the TOP of the Retail Jewellery Industry, then submit a cover letter and resume to our A-Player Regional Manager Gino Fontanarosa- or via SEEK now to apply.

We can't wait to celebrate life's special moments with you.