Guest Service Agent- Casual/ Full Time
2 weeks ago
Guest Service Agent / Front Office – Casual (Full-Time Available for the Right Candidate)
Are you someone with that special spark who thrives on making people feel welcome? At Quest Orange, we're not just about checking guests in and out, we're about creating memorable experiences and making every stay feel like home. If this excites you, we'd love for you to join our Front Office team
About the RoleAt Quest Orange, guest experience isn't just a priority, it's our culture. As a Guest Service Agent, you'll be the face of our hotel: greeting guests with warmth, making their day easier, and ensuring every detail of their stay runs smoothly. From the first smile at reception to solving little challenges along the way, you'll play a key role in the stories our guests take home with them.
You'll join a close-knit, supportive team that thrives on collaboration, celebrates each other's wins, and genuinely cares about delivering hospitality with heart.
Key Details- Location: Orange, NSW
- Availability: Rotating roster, 2–4 shifts per week (subject to performance)
- Full-time opportunity available for the right candidate
- Uniform Provided
- Property: 77-room apartment-style hotel
Quest Apartment Hotels is Australasia's largest and fastest-growing serviced apartment brand, with 160+ properties across Australia, New Zealand, and Fiji. For over 35 years, we've led the market in accommodation solutions for extended-stay corporate travelers. Now, through our partnership with global hotel group The Ascott Limited, we're growing stronger than ever.
What We're Looking ForWe're after someone who brings more than skills, someone who brings energy, personality, and pride to the role. The ideal Guest Service Agent will have:
- A genuine enthusiasm for people and hospitality
- Excellent communication and problem-solving skills
- A polished, professional presentation
- A positive, mature, and flexible approach to work
Most importantly, we want someone who goes the extra mile to make guests feel at home and enjoys being part of a team that looks out for each other.
The OpportunityThis is your chance to join a hotel that's more than just a place to stay. It's a hub of local knowledge, community connection, and genuine hospitality. At Quest Orange, you'll:
- Work with a passionate and supportive team
- Be part of a thriving business under the respected Quest brand
- Enjoy staff perks like corporate uniform and exclusive nationwide accommodation discounts for you, your family, and friends
- Have the opportunity to grow into a full-time role if you're the right fit
If this sounds like the right fit for you, we'd love to hear from you. Please send your CV and cover letter to Amy van de Ven, Business Owner.
For any questions, contact Amy directly at
Want to stand out? Drop your resume off in person at our Front Desk: 132 Kite Street, Orange.
Applications close 23rd September 2025. Please note, only shortlisted candidates will be contacted.
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