Senior Client Advisor

2 days ago

Chadstone, Victoria, Australia Louis Vuitton Full time $80,000 - $120,000 per year

About The Job
For over 160 years,
Louis Vuitton
has defined luxury through craftsmanship, innovation and timeless elegance. Our
people
are the
heart of our success
, shaping our pioneering spirit and celebrating individuality.

We are seeking a
highly driven
Senior Client Advisor to bridge the gap between our Client Advisors and Management team. This elevated role suits someone with a strong leadership mindset who thrives in a
fast-paced
, dynamic environment. You will play a key part in shaping the client journey, driving commercial performance and mentoring the team. Beyond sales, you'll build lasting client relationships, contribute to store strategy and bring operational excellence to every interaction.

Job responsibilities

Key Responsibilities

  • Build and nurture high-value client relationships, creating personalised experiences.
  • Drive sales performance and maximise client lifetime value.
  • Represent Louis Vuitton with impeccable professionalism.
  • Balance client engagement with essential store operations.
  • Mentor Client Advisors and share best practices.
  • Manage complex client situations with discretion.
  • Support initiatives that enhance boutique performance and grow the client base.
  • Adapt to a diverse and discerning international clientele.

Profile

About You
You will bring:

  • 3+ years in a high-touch service environment (for example, premium hospitality, personal styling, high-end real estate or private banking).
  • Strong ability to connect with clients, tailor experiences and drive commercial outcomes.
  • The confidence to operate in a fast-paced environment and remain composed under pressure.
  • Leadership capability, with experience coaching and giving feedback.
  • Exceptional communication skills.
  • A growth mindset, genuine curiosity and a commitment to learning.

Additional information

Our Culture
Louis Vuitton offers an inclusive, collaborative environment that nurtures growth and celebrates creativity and excellence. If you're looking for a new challenge and have a desire to build a career in luxury, we encourage you to apply and become part of the Louis Vuitton story.

Reference LVM30407

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