Retail Store Manager

1 week ago

Byron Bay New South Wales, Australia McTavish Surf International Pty Ltd Full time $80,000 - $120,000 per year

Who we are

Founded by surfboard shaping icon Bob McTavish in 1962, McTavish is a surfing lifestyle brand born out of Byron Bay, Australia. Today, alongside son Ben, they draw on almost a century of shared design experience to handcraft a unique range of surfboards. Alongside our iconic boards, we develop and offer a timeless range of apparel and accessories.

At McTavish we create and curate gear to get you out there more often, because you bring the joy of a surf with you onto land.

Who we are after

We are calling in an experienced Retail Manager who has the creativity and energy to take the lead in our Brookvale store. This stoked individual will be naturally at home with people, surrounded by boards, fashion, hardware and surf history.

A hands-on person who wants to get in there and lead the team from the front line, but entrepreneurial enough to host events, build foot-fall, loyalty and sales conversion, whilst working as part of our omni-channel offering.

The specifics


•  Customer focused


•  Commercially savvy


•  Action orientated - optimistic and solutions-focused


•  An engaging and clear communicator


•  Passion for the surfing lifestyle


•  Relevant education and training.


•  5+ years of relevant experience in sales or a related field.

What you'll be responsible for

Delivering the Customer Experience


•  Elevating customers service by providing 'thoughtful expertise'.


•  Curating the space via merchandising, conversation, furniture, F&B and music etc


•  Providing personalised product via the McTavish Custom board offer

Managing the Product Offer


•  Manage store inventory to ensure the range is relevant and supports sales


•  Liaise with the board and apparel team to provide customer feedback


•  Curating and ordering the 3rd Party product offering

Store Merchandising


•  Develop creative product displays in-store across all product categories


•  Bring our brand and product stories to life


•  Keep the environment/displays fresh and interesting.

Staff Training


•  Facilitate staff training sessions to inject product knowledge, expertise and story.


•  Provide product testing opportunities to the team to increase product knowledge


•  Fully induct staff into the store operation and ways of working

Business Development


•  Liaise with the marketing team to implement a local area marketing program


•  Create and execute an Event schedule to build store awareness and community


•  Build the McTavish presence in the local community and industry

People


•  Recruit and induct store staff as required


•  Manage a roster for the store including casual members of retail staff


•  Conduct Staff Performance Reviews.

Systems and Processes


•  Enforce procedures for all retail functions via an Operations Manual


•  Ensuring sales, stock processing and data entry in POS system is accurate


•  Stock management - maintaining stock levels and conducting rolling stock-takes

Reporting


•  Provide a weekly report on retail operations

Perks


•  Helping shape the future of an iconic Australian surf brand


•  Ongoing development opportunities in your area of interest as it relates to your position


•  McTavish Apparel and Hardgoods annual credit


•  Access to McTavish sample sales, discounts on partner brands and events


•  Brookvale based

  • Retail Store Manager

    2 days ago

    New South Wales Queensland Border Crossing Boonanga, New South Wales, Australia Retail FX Full time $90,000 - $120,000 per year

    North Gold Coast locationFully maintained company vehicle providedRotating roster with every Wednesday and every second weekend offAbout The CompanyThis retailer is the market leader and a household name across Australia. They supply an innovative range of quality products for their customer while offering exceptional service and advice throughout the...

  • Retail Store Manager

    4 days ago

    Byron Bay, New South Wales, Australia Ghanda Clothing Full time $90,000 - $120,000 per year

    We're on the hunt for aRetail Store Managerto lead the #GhandaGang inByron Bay, NSWJoin The Fun And Enjoy38-hour week: No fixed-rate salary Get paid for the hours you work, no less Receive overtime penalties in the (incredibly unlikely) event that you work over your ordinary hoursGenerous remuneration package: clothing and phone allowances plus monthly bonus...

  • Retail Store Manager

    3 weeks ago

    Byron Bay, Australia Ghanda Clothing Full time

    Retail Store Manager - Byron Bay NSW/ACTJoin to apply for the Retail Store Manager - Byron Bay NSW/ACT role at Ghanda ClothingWe're on the hunt for a Retail Store Manager to lead the #GhandaGang in Byron Bay, NSW.Join The Fun And Enjoy38-hour week: No fixed-rate salary. Get paid for the hours you work, with overtime penalties if you work over ordinary hours ...

  • Retail Store Manager

    4 weeks ago

    Byron Bay, Australia Ghanda Clothing Full time

    Retail Store Manager - Byron Bay NSW/ACTJoin to apply for the Retail Store Manager - Byron Bay NSW/ACT role at Ghanda ClothingWe're on the hunt for a Retail Store Manager to lead the #GhandaGang in Byron Bay, NSW.Join The Fun And Enjoy38-hour week: No fixed-rate salary. Get paid for the hours you work, with overtime penalties if you work over ordinary...

  • Retail Store Manager

    3 weeks ago

    Byron Bay, Australia Ghanda Clothing Full time

    OverviewRetail Store Manager to lead the GhandaGang in Byron Bay, NSW.38-hour week: No fixed-rate salary. Get paid for the hours you work, no less. Receive overtime penalties if you work over your ordinary hours (incredibly unlikely).Generous remuneration package: clothing and phone allowances plus monthly bonus scheme.Unlimited clothing discount for you and...

  • Retail Store Manager

    3 weeks ago

    Byron Bay, Australia Ghanda Clothing Full time

    Overview Retail Store Manager to lead the GhandaGang in Byron Bay, NSW.38-hour week: No fixed-rate salary. Get paid for the hours you work, no less. Receive overtime penalties if you work over your ordinary hours (incredibly unlikely). Generous remuneration package: clothing and phone allowances plus monthly bonus scheme. Unlimited clothing discount...

  • Retail Store Manager

    3 weeks ago

    Byron Bay, Australia Ghanda Clothing Full time

    OverviewWe\'re on the hunt for a Retail Store Manager to lead the #GhandaGang in Byron Bay, NSWJoin The Fun And Enjoy38-hour week: No fixed-rate salary Get paid for the hours you work, no less Receive overtime penalties in the (incredibly unlikely) event that you work over your ordinary hoursGenerous remuneration package: clothing and phone allowances plus...

  • Retail Store Manager

    3 weeks ago

    Byron Bay, Australia Ghanda Clothing Full time

    OverviewWe\'re on the hunt for a Retail Store Manager to lead the #GhandaGang in Byron Bay, NSWJoin The Fun And Enjoy38-hour week: No fixed-rate salary Get paid for the hours you work, no less Receive overtime penalties in the (incredibly unlikely) event that you work over your ordinary hoursGenerous remuneration package: clothing and phone allowances plus...

  • Retail Store Manager

    2 days ago

    Byron Bay, Australia Ghanda Clothing Full time $104,000 - $130,878 per year

    We're on the hunt for a Retail Store Manager to lead the #GhandaGang in Byron Bay, NSWJoin the fun and enjoy:38-hour week: No fixed-rate salary Get paid for the hours you work, no lessReceive overtime penalties in the (incredibly unlikely) event that you work over your ordinary hours- Generous remuneration package: clothing and phone allowances plus monthly...

  • Retail Store Manager

    1 week ago

    Deception Bay, Australia Choice The Discount Store Full time

    Our Story Choice The Discount Store opened its first store in 1996 with the purchase of an existing Redbank store. Now with 20+ stores in Queensland and Northern New South Wales, Choice The Discount Store prides itself on delivering value for money to our local communities. Our team is always looking for new products to help our customers save on their...