NDIS Funding

About Connect2Group

Connect2Group is a not-for-profit organisation providing services for people with disability through the delivery of personalised activities with a client focused collaborative approach. With over 30 years involvement in the community, Connect2Group has fostered positive change and ongoing success in innovative disability services.

Connect2Group is currently seeking a Full-Time NDIS Funding & Service Agreement Specialist to join our team in Cleveland.

The NDIS Funding & Service Agreement Specialist is responsible for managing all NDIS service agreements and ensuring participant funding is correctly allocated and maintained within the Client Management System. As a critical link between Operations and Finance, this role ensures service delivery is aligned with funding and billing accuracy.

Responsibilities include but are not limited to:

• Create, review, and maintain NDIS Service Agreements for all participants
• Accurately enter and monitor participant funding and service bookings in the CMS
• Manage invoicing processes for participant services (training and support provided)
• Act as the main liaison between Operations and Finance to ensure smooth coordination
• Track funding utilisation and alert relevant teams to potential overspend or underspend
• Ensure compliance with NDIS guidelines and maintain up-to-date service and funding records
• Assist with reporting, auditing preparation, and continuous process improvements

To be considered for this role ideally you will possess:

• In-depth knowledge of the NDIS framework, including pricing arrangements and support categories
• Proven experience working with NDIS service agreements and funding plans
• Strong understanding of CMS platforms and client record management
• Excellent attention to detail and organisational skills
• Ability to interpret financial data and translate it for non-financial stakeholders
• Strong communication and collaboration skills
• Experience in disability or community services sector
• Familiarity with systems like Akuety, MYOB or similar is desirable
• Project or process improvement experience

Why work at Connect2Group?

Not only will you be provided with an attractive remuneration package with salary sacrificing available to the not-for-profit sector, but you will also:

• Work for an organisation that has been around for over 30 years that has stability and continues to grow even during recent uncertain times
• Salary packaging options available to increase take-home pay (Get your first $16,000 tax free)
• Work with a purpose-driven organisation committed to social inclusion
• Supportive leadership and values-driven culture
• Comprehensive health and wellness programs
• Access to employee assistance programs

If you have the experience mentioned above and you are looking to work with a great team and an organisation that celebrates successes, please submit a cover letter and resume outlining your relevant experience.

Please note Connect2Group reserves the right to commence and finalise the recruitment process prior to the closing date listed above so it is imperative you get your application in immediately.  Only those applicants short listed for interview will be contacted.