Executive Assistant to National Operations Manager

Welcome to Criterion

Australian family owned and operated since 1981, welcome to Criterion Industries Specialising in superior-quality aluminium partitioning systems, sliding systems, doors and hardware accessories, we are consistently designing innovative systems for the commercial and residential building industry.

Criterion believes in making it easy for our clients and people to be successful. We believe our values — Energetic, Committed and United — are our proven formula for success.

We are on the hunt for an Executive Assistant to the National Operations Manager to join our dynamic team in this newly created part-time role (22–30 hours per week) at our Epping, VIC head office. Days and hours are flexible for the right candidate, making this an excellent opportunity for someone seeking meaningful work with a balanced schedule.

Criterion welcomes dedicated professionals who excel at providing seamless executive support and contributing to our commitment to exceptional service and operational excellence.

The Opportunity:

This is an exciting and fast-paced opportunity to work directly with our National Operations Manager, providing high-level administrative and operational support across the business. You will be the go-to person for coordination, organisation, and communication between teams — helping ensure smooth day-to-day operations and strategic execution of key initiatives.

In this role, you'll be involved in a wide range of activities — from diary management, reporting, and stakeholder communication to project coordination, data analysis, and process improvement. It's a role for someone who thrives on variety, organisation, and being one step ahead.

Responsibilities include:

• Providing proactive executive support to the National Operations Manager, including calendar management, travel arrangements, and meeting coordination.
• Preparing and reviewing correspondence, reports, and presentations.
• Coordinating meetings, taking minutes, and following up on key actions.
• Supporting cross-departmental projects and assisting in monitoring progress against key business objectives.
• Managing confidential information with discretion and professionalism.
• Liaising with internal stakeholders across departments to ensure seamless communication and task completion.
• Assisting with data-driven analysis, operational reporting, and financial performance tracking to support decision-making.
• Identifying opportunities to streamline processes and improve administrative systems.

You will bring the following attributes when you join the team:

• Exceptional attention to detail and the ability to prioritise competing deadlines.
• Strong written and verbal communication skills.
• Advanced Microsoft Excel skills, including data manipulation (v-look up, pivot tables), formula use, and report generation.
• Exposure to financial reporting and data-driven analysis to support business operations.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Outlook).
• Strong interpersonal skills with the ability to build rapport across all levels of the business.
• A positive, team-oriented attitude with a focus on continuous improvement.
• Experience in the manufacturing, construction, or logistics industries will be highly regarded, but not essential.

At Criterion Industries, we offer:

Career Growth Opportunities: Personal and professional development through tailored training plans.

Supportive Work Environment: Join a collaborative team that values your contributions.

Recognition Programs: Celebrate achievements through "Cheers for Peers" and "Values Awards."

Competitive Salary: Attractive remuneration based on your expertise.

Certified Great Place to Work: Be part of an organisation recognised for creating a positive workplace culture.

The core of our business is our people, and we take pride in knowing we have a culture that promotes teamwork, nurtures growth and development, and encourages our people to put forward ideas and thrive with us.

How do we do this?

• Clear career development pathways
• Incentive programs
• Industry-recognised training through Criterion Academy
• Mentorship and genuine investment in your career growth
• Culture Committee
• Regular celebrations
• Access to EAP (Employee Assistance Program)

We believe you should be supported in becoming the best you can be — and have a great time doing it