Manager Communications and Engagement – City of Melville

2 weeks ago

Melville, Australia Beilby Downing Teal Pty Ltd Full time $200,000 per year

Join the City of Melville at an exciting time of transformation and lead the City's communication and marketing

  • Play an integral role in the reimagining of the City
  • A creative role combined with strategy and planning
  • Permanent role with generous remuneration

THE CITY

The City of Melville is on the southern shores of the Swan and Canning rivers and home to over 100,000 people. It is a diverse and multicultural community which enjoys a rich built and natural heritage, a blend of retail and business precincts, an abundance of opportunities for physical and social activity, and open spaces set within a unique natural landscape. It is an exciting and transformational time for the City with its key focus areas being a Customer First Approach, digital transformation, business partnering and process improvement.

THE ROLE

This newly created role of Manager Communications and Engagement will report to the Director Community Development and is both creative and strategic, tasked with managing the communication and marketing of the City's projects, initiatives, activities, decisions and services to the community and other stakeholders. Working closely with the Customer Experience Program Manager, this role will be responsible for ensuring that the priorities of the Communications and Engagement team are well-aligned with the needs of the City's customers and that customer interactions with the City are personalised, issues facing customers are responded to effectively and efficiently and a unified brand image is delivered across all platforms.

REQUIREMENTS

The City is seeking a Local Government professional with experience developing and leading a small-to-medium, high-performing team in marketing, communications and stakeholder engagement. Experience in leveraging a CRM to enhance marketing, communications and engagement will be essential, as will a relevant university degree and prior exposure working with Elected Members.

THE PACKAGE

In return, you will receive a generous base salary package of around $200,000 plus super plus five weeks' annual leave and a nine-day fortnight, on a permanent contract.

To apply please click the Apply Now button or visit

quoting reference
989510
Please provide a comprehensive resume together with a covering letter of no more than two pages, outlining your interest in the position and addressing your suitability to the role.

Download an Application Pack by clicking or copying and pasting this link in your browser:

For initial enquiries, or for any assistance you may need in making your application, please contact
Emily Bulloch
for a confidential discussion on

or

Applications will close at
4pm AWST on Friday 26 September 2025.

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