Claims Consultant

1 week ago


Adelaide, South Australia SA Health - Central Adelaide Local Health Network Full time
  • Central Adelaide Local Health Network
  • Roma Mitchell House, Adelaide
  • Salary  ASO-5  $85,790 - $95,413 p.a. + Superannuation and Salary Sacrifice Benefits
  • 12 month contract

About the Role

As a Claims Consultant, you will play a vital role in the management of workers' compensation claims within the Central Adelaide Local Health Network (CALHN). Reporting to the Manager of Work Health Safety & Injury Management (WHSIM), and under the guidance of the Team Leader Injury Management, you will ensure the provision of prompt, effective, and equitable services in line with the Return to Work Act 2014. Your work will directly contribute to maintaining compliance with accreditation standards and SA Health's Injury Management guidelines.

In this role, you will be responsible for meeting key performance indicators and established targets, working collaboratively to ensure that workers' compensation claims are handled efficiently and accurately. You will also be required to support auditing and verification processes, working in line with Return to Work SA, the Office for the Public Sector, and whole of Government strategies to ensure high standards of service delivery. This is an excellent opportunity for those looking to contribute to a dynamic, supportive team environment while making a meaningful impact on workplace safety and recovery.

About You

We are looking for someone who thrives in a collaborative environment and brings a wealth of knowledge and experience in workers' compensation claims management. If you are passionate about workplace safety and have the skills to make sound decisions and manage claims effectively, this role is for you.

  • Strong team player with excellent collaboration skills to meet deadlines.
  • Extensive experience in workers' compensation claims management.
  • Proven ability to analyse, negotiate, and resolve complex issues effectively.
  • In-depth knowledge of relevant legislation, including the Return to Work Act 2014.

About CALHN

The Central Adelaide Local Health Network includes South's Australia's major quaternary facility, the Royal Adelaide Hospital, The Queen Elizabeth Hospital, the Hampstead Rehabilitation Centre, and the Repat Health Precinct. We also deliver mental health services at Glenside Health Services and at a range of other locations across the metropolitan and regional areas.

We're looking for talented staff to join us and help us to shape the future of health through world-class care and world-class research and achieve our vision of being in the top 50 health services in the world and top 5 in Australia.

Benefit of Joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

  • Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
  • Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
  • Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
  • Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.
  • Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.
  • Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information:

  • Please refer to the role description for essential educational/vocational qualifications that may be required.
  • Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
  • SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 921937

Enquiries to:

Chris Loxton

Position: Team Leader Injury Management

Phone:

E-mail: 

Application Closing Date

11:55 pm Friday 12th December 2025

Refer to the SA Health Career Website - How to apply for further information

921937 CALHN ASO5 Claims Consultant role

Australian applicant guidelines

International applicant guidelines


  • Claims Consultant

    1 week ago


    Adelaide, South Australia Crawford and Company Full time

    Great entry-level insurance opportunityJoin a warm team with a great culture12 month fixed-term opportunityAbout Our CultureAt Crawford, we value our people; as such, we hire for attitude and train for skill and offer a supportive and positive work environment, so our people are always developing their skills and expertise to thrive in their role.We are...

  • Claims Consultant

    1 week ago


    Adelaide, South Australia Randstad - Business Support Full time

    Randstad is currently taking expressions of interest for multiple customer service roles across Adelaide. This is your opportunity to join a Global Insurance company with a great team culture This organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a positive team...

  • Claims Consultant

    4 days ago


    Adelaide, South Australia Marsh Full time

    We are seeking a talented individual to join ourEchelonClaimsteam atMarsh. This role will be based in ourAdelaideoffice. This is a hybrid role that has a requirement of working at least three days a week in the office.The Claims Consultant will provide superior and professional claims service to Echelon Claim Services Customers and Stakeholders, while...

  • Claims Consultant

    1 week ago


    Adelaide, South Australia SA Health Full time

    Job no: 921937Work type: Full timeLocation: Adelaide CBDCategories: Administration, Business and Management Central Adelaide Local Health NetworkRoma Mitchell House, AdelaideSalary ASO-5 $85,790 - $95,413 p.a. + Superannuation and Salary Sacrifice Benefits12 month contractAbout the RoleAs a Claims Consultant, you will play a vital role in the management of...


  • Adelaide, South Australia Allianz Insurance Full time

    Senior Claims Service Consultant | Permanent and 12 Month Contract Opportunities | Multiple LocationsAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best...


  • Adelaide, South Australia Allianz Insurance Full time

    SENIOR CLAIMS SERVICE CONSULTANT (COMMERCIAL PROPERTY) – 12 MONTH SECONDMENT & PERMANENT OPPORTUNITIES - CUSTOMER & OPERATIONS – AU WIDEMust be willing to work on a rotating roster (8:00 AM to 5:30 PM Sydney time), Monday to FridayMust be able to work fully onsite during the first week of employment for the training periodAt Allianz, we're proud to be...


  • Adelaide, South Australia Allianz Insurance Full time

    Senior Claims Service Consultant | Permanent Opportunity and 12 Month Contract Opportunities | Multiple LocationsAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the...


  • Adelaide, South Australia Allianz Australia Full time

    Senior Claims Service Consultant | Permanent and 12 Month Contract Opportunities | Multiple LocationsAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best...


  • Adelaide, South Australia Crawford Full time

    DescriptionGreat entry-level insurance opportunity Join a warm team with a great culture12 month fixed-term opportunityAbout Our CultureAt Crawford, we value our people; as such, we hire for attitude and train for skill and offer a supportive and positive work environment, so our people are always developing their skills and expertise to thrive in their...


  • Adelaide, South Australia IAG Full time

    At IAG, we're ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.You'll manage a portfolio of claims for customers who have...