Service Attendant

2 weeks ago

Docklands, Victoria, Australia Lovely Pancakes Full time $45,000 - $55,000 per year

Customer Service Attendant

Are you a people person with a passion for making every guest feel like family? Do you thrive in a fast-paced, fun environment where no two days are the same?

If you're a hospitality enthusiast who loves connecting with customers and providing top-notch service, we want YOU to join our team as a Customer Service Attendant

You'll be the first point of contact for our guests, making sure they feel welcome and taken care of. From greeting and taking orders to keeping things running smoothly, you'll help create a memorable dining experience. If you're ready to bring your energy and positivity to a fast-paced, vibrant environment, we'd love to have you on board

What You'll be doing:

  • Be the friendly face our guests can't wait to see as you greet them with a smile and take their orders.
  • Serve up delicious pancakes, drinks, and all-time favorites with a side of awesome service.
  • Make sure our customers leave feeling amazed with your attention to detail and quick thinking.
  • Help keep the restaurant buzzing by assisting with various tasks around the floor, ensuring everything runs smoothly.

What We're Looking For:

  • A positive, energetic personality with a knack for making connections. A real "hospo die-hard"
  • An excellent communicator who can keep things moving and create a welcoming atmosphere.
  • Someone who's ready to roll up their sleeves and pitch in wherever needed.
  • A team player who loves being part of a fun, supportive crew.

In return for your passion for top-notch service, we offer:

  • Hands-on training and ongoing support to help you succeed
  • Opportunities to grow your career with us
  • Shifts rostered in advance – no surprises here
  • Free tasty food and drinks – because you deserve it

With 13 locations across Melbourne, there's a spot for you

Just a heads up, you'll need to be available for a mix of day, night, and weekend shifts during our busiest times. Award and penalty rates apply.

So, if you're ready to bring your energy and enthusiasm along, we'd love to have you join the team at The Pancake Parlour. Apply now and get cooking with us

Physical Requirements - Service Attendant

In this role, you can expect the following physical requirements from you on the job:

Standing or walking

90-100%

Continuous

Talking or listening

90-100%

Continuous

Pushing or pulling

0-10%

Rarely

Sitting

0-10%

Rarely

Lifting or carrying >10kg, reaching

10-40%

Intermittently

Climbing (ladders), stooping, kneeling, squatting, crawling

0-10%

Rarely

Gripping, pinching

50-70%

Often

You will be exposed to the following environmental conditions:

Inside

90-100%

Continuous

Outside

0-10%

Rarely

Cold and/or wet conditions

0-10%

Rarely

Hot and/or humid conditions

0-10%

Rarely

Handling of chemicals and/or solvents

0-10%

Rarely

Working at heights

0-10%

Rarely

Noise levels above 85db

0-10%

Rarely

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