eCommerce Lead

Myer is looking for an eCommerce Lead to drive the tactical aspects of the eCommerce channel, focusing on immediate sales drivers, operational efficiencies and the execution of short term projects

• Exciting opportunity to be part of Myers eCommerce team.
• Bring your customer-centric passion for eCommerce and user experience
• Flexible hybrid working from our centrally-located Docklands office & the comfort of your own home

About the role:

• Execute day-to-day eCommerce strategies to increase sales and customer engagement.
• Implement trade and promotional plans in line with broader eCommerce strategies.
• Oversee operational processes to ensure a smooth customer experience.
• Lead small-scale projects that contribute to eCommerce platform's enhancements.
• Monitor key performance indicators and generate reports for management review.
• Effectively manage both local and offshore teams to ensure seamless operations and the achievement of outcomes
• Coordinate with cross functional and external teams to achieve day-to-day execution of operational targets.
• Ensure internal and supplier processes are kept up to date, engaging key stakeholders in the improvement, adoption and iteration of process.
• Oversee the prompt resolution of pricing and compliance issues across Myer Group websites.

About you:

• Previous experience in eCommerce or Merchandise role essential, preferably within the retail sector
• Highly organised with a strong attention to detail
• A passion for eCommerce and user experience
• A strong team player who is able to work collaboratively with both internal and external teams
• Ability to work within a fast‐paced environment
• Experience with website analytics, ideally Google analytics
• Experience in eCommerce platforms, PIMs or search and merchandising tools
• Strong proficiency using Microsoft Office Suite – particularly in Microsoft Excel

Benefits to you:

• Generous team member discounts on all Myer products
• Volunteer, parental and lifestyle leave available
• Career growth and succession opportunities
• Reward and Recognition Programs

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home"

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 07 Jul 2025 AUS Eastern Standard Time