Care Manager

13 hours ago

Newcastle, New South Wales, Australia Sublime Care Full time $80,000 - $120,000 per year

Making a Difference – The Sublime Care Way

Founded in 2019, Sublime Care began with a small, passionate team united by one purpose: to empower individuals to live more independently. Today, we've grown to over 250 professionals across the Hunter and Sydney regions, delivering tailored, person-centred support across Aged Care, Disability, and Allied Health. Every day, we make a meaningful difference in the lives of the people we support.

Our Core Values

  • Inclusivity – Everyone is welcome and feels safe here.
  • Improvement – We turn challenges into opportunities.
  • Efficiency – We make the most of our resources.
  • Passion – We're proud of the work we do.

About the Role

The Care Manager – Community Aged Care (Support at Home) leads and oversees the delivery of high-quality, person-centred in-home care services that help older Australians live safely and independently. You'll manage operations, team development, and compliance, ensuring services meet client needs, organisational goals, and the Aged Care Quality Standards. You'll work collaboratively to maintain smooth service delivery, helping clients lead more fulfilling lives.

Key Responsibilities

  • Lead delivery of person-centred Support at Home services in line with Aged Care Quality Standards.
  • Oversee daily operations, client onboarding, and care planning.
  • Collaborate with Business Development to optimise service capacity and client transitions.
  • Monitor budgets and Home Care Package funding for sustainability.
  • Build strong relationships with clients, families, and community partners.
  • Mentor and support Team Leaders and Care Partners to foster a high-performing team culture.
  • Drive continuous improvement and ensure compliance with incident management and WHS standards.

Essential Qualifications & Experience

  • Bachelor of Nursing with current APHRA registration.
  • Current National Police Check and Driver's License.
  • COVID-19 vaccination (two doses).
  • Proven experience in aged care service management, ideally in Home Care Packages or community care.
  • Knowledge of Aged Care Quality Standards, compliance frameworks, and care management systems (Flowlogic or similar).
  • Experience in financial management, team leadership, staff mentoring, and operational service delivery.

Essential Skills & Attributes

  • Excellent communication, negotiation, and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Commitment to person-centred care and ethical service delivery.
  • Proactive, collaborative, and focused on continuous improvement.

What We Offer

  • Full-time, Monday to Friday role based in Wallsend to commence mid-January 2026.
  • Competitive salary based on experience.
  • Mobile phone and laptop provided.
  • Novated leasing options.
  • Free Employee Assistance Program (EAP) through a local provider.

How to Apply

Submit your resume and cover letter addressing the key requirements of the role. For assistance, call Option 4).

We are an equal opportunity employer. We celebrate diversity and welcome applications from people of all backgrounds, abilities, and life experiences.

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