Member Services Associate

2 weeks ago

Brisbane, Queensland, Australia Clarence Professional Offices (Brisbane) Full time $55,000 - $70,000 per year

We're looking for a friendly, confident, and motivated individual to join our Brisbane Member Services team. If you love helping people, enjoy creating a welcoming environment, and want to be part of a place that supports small businesses and legal professionals, this could be your next role.

Who We Are

Clarence is a premium provider of serviced offices and coworking spaces designed specifically for lawyers and other professionals. With locations in Sydney, Melbourne, and Brisbane, we offer a supportive, discreet, and professional environment for sole practitioners and small firms to thrive.

What You'll Be Doing

This isn't just front desk work—it's about creating an excellent experience for our members and their clients every day. You'll be the first point of contact and an essential part of the team that keeps our workspace running smoothly.

Your responsibilities will include:

  • Greeting members and their guests with warmth and professionalism
  • Managing bookings for meetings, mediations, and events
  • Supporting members with day-to-day office needs and light legal admin
  • Helping onboard new members and setting up their offices
  • Assisting with basic tech set-ups alongside our IT team
  • Keeping shared areas polished and presentation-ready
  • Building positive relationships and making sure our members feel supported

Who You Are

  • You enjoy helping others and working in a professional setting
  • You've worked in a front-of-house, admin, hospitality, or customer-facing role before
  • You're a strong communicator who can stay calm and organised under pressure
  • You're reliable, friendly, and excellent at multitasking
  • You take pride in your work and care about the details
  • You're confident using tech systems and open to learning more

What's In It for You

  • A welcoming, team-oriented workplace with supportive colleagues
  • Hands-on experience in a professional legal setting
  • Career development and mentoring opportunities, especially for law students
  • Ongoing training to help you build skills and confidence
  • A beautifully designed, modern CBD office to work from every day
  • End-of-trip facilities (e.g., bike racks, showers)

If you're ready to step into a role that's as rewarding as it is professional, we'd love to hear from you. Apply today.

Clarence is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workplace.

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