Supervised Contact Worker

1 week ago

Armidale, New South Wales, Australia Challenge Community Services Full time $34,758 - $37,473 per year

JOIN US - SHAPE LIVES - BUILD YOUR CAREER

About the Role:

We're seeking a Supervised Contact Worker to support children and young people in foster care to safely connect with their families and significant others. You'll facilitate family time sessions, provide mentoring in various settings, and maintain accurate records and reports.

This is a hands-on, rewarding role where you'll strengthen family relationships while supporting children's wellbeing and development.

Shifts are primarily between 6am and 6pm, across seven days, with flexibility for extended hours.

Benefits:

  • SCHAD's Award Level 2 Pay rates from $34.58 – $37.73 (base rate) or $ $47.16 (casual rate)
  • Flexible working hours
  • Training and professional development opportunities
  • Fitness Passport access for you and your family
  • Annual flu vaccination
  • Job satisfaction – make a meaningful difference in the lives of children and young people

Duties:

  • Facilitate safe and meaningful family time sessions for children and young people
  • Mentor children and young people across a variety of settings
  • Build and maintain positive, respectful relationships with families and carers
  • Provide accurate written updates, reports, and case documentation
  • Work collaboratively with the team to ensure consistent, high-quality support
  • Respond to complex situations with professionalism and sound judgment

Skills and Experience:

Essential:

  • Strong interpersonal and communication skills
  • Report writing and documentation skills, with confidence using software systems
  • Ability to work both independently and within a team
  • Flexible and adaptable, with willingness to work non-standard hours
  • Current NSW Working With Children Check (or willingness to obtain)
  • NDIS Worker Screening Check (or willingness to obtain)
  • Current Australian Driver's Licence

Desirable:

  • Qualification in Human Services, Community Services (Certificate IV/Diploma), or related field
  • Previous experience working with children, young people, or families in care settings

About Us:

For over 65 years, Challenge Community Services has provided disability services, foster care, allied health, and supported employment. Our mission is simple: empower individuals and strengthen communities through compassionate, people-focused support.

How to apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website:

Confidential enquiries can be made by contacting Emma Mason via email:

Applications Close: 19th September 2025

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

Challenge Community Services is an Equal Employment Opportunity employer and welcomes applications from people from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse backgrounds.

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