Administration Officer

Full Time | $35 per hour | 9:00 am – 5:00 pm | Wollongong NSW

About The Thrive Spot

We're The Thrive Spot — a passionate, multidisciplinary allied health team helping kids and families thrive every day.

Our clinic is built on connection, collaboration, and compassion — and our admin team is at the heart of it all.

We're looking for a friendly, organised, and proactive Administration Officer who loves working as part of a team, brings warmth and professionalism to every interaction, and thrives in a busy, supportive environment.

If you're the type of person who takes pride in making things run smoothly, loves helping others, and enjoys being the "go-to" person who keeps the day flowing — this could be the perfect role for you

Why You'll Love Working With Us

• A supportive, fun, and collaborative team environment
• Opportunities for growth and learning
• A workplace that values curiosity, evidence-based practice, and lifelong learning
• Your voice matters — we're always open to ideas and improvements
• A workplace that celebrates wins (big and small)

Your Day-to-Day

As our Administration Officer, you'll be the friendly face and voice of The Thrive Spot, supporting our therapists, families, and leadership team.

Your day may include:

• Greeting clients and families as they arrive
• Managing incoming calls, emails, and appointment bookings
• Coordinating schedules for our allied health team
• Keeping our clinic space tidy, organised, and welcoming
• Maintaining stock and supplies
• Supporting the Practice Manager and Director with admin tasks and projects
• Helping our team stay on track with documentation and communication
• Every day will bring variety, connection, and the chance to make a real difference

What We're Looking For

We'd love to hear from you if you:

• Are organised, detail-oriented, and proactive
• Enjoy working in a fast-paced team environment
• Have great communication skills (both written and verbal)
• Bring a positive, can-do attitude and love helping others
• Are confident using Microsoft 365 and general office systems
• Must have Australian work rights

Experience in administration, reception, or customer service is great — but we're equally open to applicants with transferable skills and the right attitude who are ready to learn

Our Values

At The Thrive Spot, we:

Empower our staff and families

Are family-centred and compassionate

Work to our clients' strengths

Collaborate across disciplines

Are lifelong learners who value evidence-based practice

Support and celebrate neurodiversity

If these values resonate with you, you'll fit right in.

How to Apply

We'd love to get to know you

Click Apply Now and include your:

• Resume
• A short cover letter (or 2-3 paragraphs) telling us why you'd love to join The Thrive Spot team and how you bring collaboration and heart to your work

If you'd like a confidential chat first, reach out to us at — we'd love to hear from you