Cafe Manager

3 days ago

Lamington Queensland, Australia O`Reilly`s Rainforest Retreat Full time $60,000 - $90,000 per year

A cafe manager oversees all aspects of daily operations, ensuring excellent customer service, managing staff, and maintaining profitability. This multifaceted role requires a mix of leadership, business acumen, and hands-on hospitality skills.

Key Responsibilities

  • Staff Management: Recruiting, hiring, training, and supervising staff (baristas, kitchen, and waiting staff); creating work schedules and rosters; managing performance and providing feedback; and fostering a positive and productive work environment.
  • Customer Service: Ensuring a high standard of customer satisfaction, building customer relationships, handling inquiries, and resolving complaints in a professional manner.
  • Operations & Compliance: Overseeing daily opening and closing procedures; maintaining high standards of cleanliness, organization, and safety; and ensuring compliance with all health, hygiene, and safety regulations.
  • Inventory & Supplier Management: Monitoring inventory levels, placing orders for supplies (coffee beans, food, etc.), coordinating with vendors, and minimizing waste.
  • Financial Management: Monitoring budgets, tracking daily/weekly/monthly revenue and expenses, handling cash and bank deposits, and identifying ways to improve profitability and control costs.
  • Menu & Marketing: Planning and updating menu items based on customer preferences and seasonality; implementing marketing and promotional strategies to attract and retain customers.
  • Equipment Maintenance: Ensuring all cafe equipment (espresso machines, ovens, etc.) is properly maintained and functioning.

Required Skills and Qualifications

  • Experience: Proven experience in the food service or hospitality industry, often with previous supervisory or management experience.
  • Leadership: Strong leadership and team management abilities, with the capacity to motivate and guide staff effectively.
  • Communication: Excellent verbal and written communication skills to interact with staff, customers, and suppliers.
  • Problem-Solving: Strong problem-solving skills and the ability to remain calm and make quick decisions in a fast-paced or high-pressure environment.
  • Business Acumen: Knowledge of financial management, including budgeting, cost control, and using Point-of-Sale (POS) systems.
  • Food Knowledge: A comprehensive understanding of food safety regulations and, ideally, knowledge of coffee brewing techniques and industry trends.
  • Flexibility: A willingness to work flexible hours, including weekends and holidays, as needed by the business.

  • Cafe Staff

    5 days ago

    Greenbank, Queensland , Australia Ono Cafe & Flowers Full time $25,000 - $40,000 per year

    Summary:We are seeking dedicated and enthusiastic individuals to join our team as Cafe Staff. As a vital part of our organization, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming environment, and assisting with various tasks to ensure the smooth operation of our cafe. This position offers an excellent...

  • Assistant Cafe Manager

    3 days ago

    Southport, Queensland, Australia Private Advertiser Full time $60,000 - $80,000 per year

    We're a busy local cafe located in Southport and are on the lookout for our next Assistant Cafe Manager to support our Cafe Manager in leading our friendly fast paced teamWe're after someone who is experienced and can bring a positive vibe, a can-do attitude, and the ability to deliver exceptional and efficient service whilst maintaining optimal cafe...

  • Cafe Manager

    5 days ago

    Aspley, Queensland , Australia HBH Group Pty Full time $60,000 - $80,000 per year

    About Us Gorilla Grind is part of a broader independently owned and growing hospitality group based in Brisbane. Known for our high-quality coffee, fast-paced service, and friendly atmosphere, Gorilla Grind has built a strong following through our Brendale flagship location and our second café at Aspley. Our cafe at Aspley is located within the Mazda...

  • Cafe Team Member

    5 days ago

    Brisbane, Queensland , Australia Total Fusion Chermside Full time $45,000 - $60,000 per year

    Summary:We are seeking dedicated and enthusiastic individuals to join our team as Cafe Team Member. As a vital part of our organisation, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming environment, and assisting with various tasks to ensure the smooth operation of our cafe. This position offers an excellent...

  • Cafe Supervisor

    5 days ago

    Newstead, Queensland , Australia Total Fusion Newstead Full time $60,000 - $80,000 per year

    TotalFusion Platinum (TFP) is the leading premium Health & Wellness club in the Southern Hemisphere and we're looking for a dedicated Cafe Supervisor to support in leading our cafe teamAre you passionate about delivering the highest levels of service in a relaxed, modern, and personalised manner? Do you thrive on working with fresh, high-quality produce,...

  • Cafe / Rooftop Bar Supervisor

    5 days ago

    Newstead, Queensland , Australia Total Fusion Newstead Full time $60,000 - $80,000 per year

    TotalFusion Platinum (TFP) is the leading premium Health & Wellness club in the Southern Hemisphere and we're looking for a dedicated Cafe/Rooftop Bar Supervisor to support the Cafe and Hospitality Manager in leading our cafe team.Are you passionate about delivering the highest levels of service in a relaxed, modern, and personalised manner? Do you thrive on...

  • Cafe Team Leader

    2 weeks ago

    Brisbane Airport, Queensland, Australia Lagardère AWPL Full time $60,000 - $90,000 per year

    Love café culture? Time to help lead it At LagardèreAWPL, we're not just the largest Travel Retail operator in the Pacific – we're the most passionate With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we...

  • Cafe Manager

    2 weeks ago

    Coolangatta, Queensland, Australia Gambaro Hospitality Group Full time $60,000 - $90,000 per year

    Gambaro Hospitality Group is looking for a Café Manager to run their venue, Awaken Café, in Rainbow bay, Coolangatta.Overlooking the water with amazing views, the café will offer fresh and healthy products, offering all day breakfast, lunch and take-away options.We are looking for an experienced Café Manager to lead our team and oversee the daily...

  • Cafe Manager

    5 days ago

    Elanora, Queensland , Australia Employee Service Portal Full time $60,000 - $100,000 per year

    Are you ready to lead a team, run a café, and deliver outstanding hospitality every day? At The Coffee Club, our Café Managers are the driving force behind great service, smooth operations, and creating those feel-good moments we're famous for. If you're passionate about people, hospitality, and achieving results, this is your chance to take the next step...

  • Cafe Manager

    5 days ago

    South Brisbane, Queensland , Australia Employee Service Portal Full time $60,000 - $90,000 per year

    Monday to Friday | 7am – 3pm | No Nights or WeekendsWe've opened the doors to our brand-new café in Southbank, Three Stories, and our incredible team is already creating the daily buzz. Now we're looking for an experienced Café Manager to lead our team to success and keep up with the growing demandIf you're passionate about great customer service, love...