IT Traineeship
3 days ago
IT helpdesk support trainee
We're looking for a hardworking, keen, IT fanatic who is looking to kick start their career in the IT industry. You'll join our IT Helpdesk team at our business in Alexandria, NSW. You'll be working in a team with our other IT trainees - we're sure you'll have plenty in common with them - they all love their IT and helping people solve their IT issues
Although this is an entry level role with no formal prior experience required, we're looking for your passion for IT - you're likely the IT "go to" person for your friends and family, you probably love gaming, and it's likely you've spent time pulling apart computers, even building them. We're after a positive attitude, a great communicator who likes helping, and an inquisitive nature. All training will be provided on the job, you'll shadow our team as you learn, and you'll study Certificate III in IT whilst at work (3 hours per week, paid)
The role
- Helping customers purchase our products
- Troubleshooting, and helping clients resolve any issues
- Assisting our internal IT team with our projects
- Desktop Support - Using core office software, systems, processes and procedures
- Assisting the team deliver quality service to users
- Miscellaneous Admin duties
Many of our devices are shipped at a low cost to some of Australia's most vulnerable communities. Our mission is to make sure everyone has access to an affordable device, and you will be actively playing a role in making that possible.
Please get in touch to join our team
And check out our Social Impact video in this advertisement to see all the great work we do We're pretty proud of it - want to be a part of it?
