Strata Cleaner
1 day ago
Position Title: Level 1 Employee
Employment Type: Full time contract
Award Classification: Cleaning Services Award 2020 (MA – Level 1
Reports to: Team Leader & Business Director
Location: Based in Sydney Metro Area, NSW (HQ, client sites, on the field)
Position Summary
As a Level 1 employee at All-inclusive Care, you play a pivotal role in delivering service excellence across our cleaning and bin management services. You are a proactive team player capable of working independently. You'll self-assess your own work, ensure compliance to the company's high standards and work, health and safety best practices. You are both hands-on and strategic with time management, with the ability to drive our mission forward.
Guidelines
● Providing day to day comprehensive cleaning and bin management services.
● Successfully fulfilling the tasks outlined in the results-based scope of work while
ensuring complete results.
● Must be physically able to work within a manual handling environment.
● Proactive and an eye for detail is required.
● Strong commitment to workplace health and safety.
● Use company vehicle to travel between job sites and HQ
● Work from various field locations as needed
● This position incorporates limited operational support and hands-on service
delivery as per allocated roster.
● Use TimeTree as our main job management software to follow and fulfil your
daily work plan in full.
● Use TimeTree to timely deliver comprehensive reporting and photo evidence for
every service done, along with reporting all unforeseen events and suggestions.
● Follow instructions carefully and communicate improvement suggestions where
required.
● Prompt and effective rectification action once a Quality Assessment Report
(QAR) is received and ensure posterior task completion in future services.
● Successfully use and follow all internal company operating procedures, systems
and best practices.
● Successful management and tracking of jobs keys and/or remotes for jobs.
● Refer to job documentation as an on site immediate support tool.
● Report low stock levels in your vehicle timely to ensure you have proper supplies
available at all times for a successful service delivery.
● Liaise with partners and clients on job progress, scheduling and issue resolution.
● Provide comprehensive reporting internally to the Director and team members
and externally to clients and partners as required.
● Positive and friendly customer focus with a happy to help approach to every
conversation.
Skills & Requirements
● Previous experience is preferred but not required.
● Awareness of WHS requirements and regulations in NSW, and training provided.
● Organisation, purposeful communication, effective time management, proactive, and
high self-assessment skills are a must.
● Comfortable with Google Drive, messaging apps and other relevant software for service
delivery, tracking and reporting.
● Willingness to work both hands-on and on the field.
● Committed, reliable, communicative, and kind towards all tasks and human relations.
● Ability to work in a fast-paced environment, abiding schedules and producing the
expected results.
● Must be aligned with our mission, vision, values and Care Fundamentals (as presented
in All-inclusive Care onboarding)
● Must hold or be willing to obtain a valid NSW Driver Licence
Job Types: Full-time, Permanent
Pay: $28.00 per hour
Expected hours: 38 per week
Benefits:
- Company car
- Employee mentoring program
- Professional development assistance
- Referral program
- Travel reimbursement
Application Question(s):
- Do you have a valid NSW driver licence?
Work Location: On the road
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