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IT Support Technician

2 weeks ago

Templestowe Lower, Victoria, Australia Microcel Full time $42,000 per year

Microcel invites you to submit your application as an experienced IT Support Technician to join our team of Sub-Contractors and provide technical support to staff and students in Victorian Government Primary & Secondary schools. The ideal candidate will be hired as a sub-contractor and have a strong understanding of Microsoft Windows and Apple operating systems, as well as experience with network administration and server support.

Position Details

  • Location: Templestowe College (Templestowe Lower, Melbourne, Victoria)
  • Weekly Hours: 38.00 hours
  • Hire Type: Sub-Contractor

The hourly rate offered for this Sub-Contractor position is up to $50.00 (ex GST) dependant on experience.

The closing date for applications is 06 September, 2025 5:00 PM. Late applications cannot be submitted.

The successful candidate will require high level, advanced technical skills in:

  • Windows Server Technologies
  • Service and management of Windows and Apple devices
  • Network Administration

Responsibilities:

  • Administer and support the school's IT infrastructure, including servers, networks, and desktop computers
  • Provide technical support to staff and students with a variety of IT issues
  • Troubleshoot and resolve hardware and software problems
  • Install and configure new hardware and software
  • Maintain the school's IT documentation

The following attributes will be highly regarded:

  • Relevant experience in an educational setting, along with knowledge of wireless deployment and Department initiatives.
  • Previous experience with planning, deployment and management of 1 to 1 user/devices in a high quality school environment.
  • Demonstrates the ability to plan and run ICT professional development sessions and work collaboratively with the Schools' ICT Management, teaching and learning teams.
  • Innovate and expand the school's ICT software, hardware, device management and service solutions for the continuous improvement to ensure high quality services to students and staff.
  • Management of the ICT infrastructure and equipment at school that develops student learning opportunities and ensures compliance with DET policies and procedures.

Personal attributes:

  • Motivated, self-starter - able to work autonomously, or as part of a team as the work dictates.
  • Resourceful - able to find and research information to derive appropriate solutions to problems.
  • A good communicator - able to clearly communicate using appropriate language to accommodate the stakeholder.
  • Ability to troubleshoot through systematic processes of observation and elimination.
  • Excellent problem-solving and troubleshooting skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team

Additional Information:

  • The candidate will need to have a current ABN (Australian Business Number).
  • A valid Working with Children Check is required to accept the Letter of Offer for the successful candidate.
  • A Skills Matrix will need to be completed in full as part of the application process ( a link will be emailed to you upon receiving your application). It is imperative that the Skills Matrix is completed in full and that all details are accurate. Your application will not be considered without a completed Skills Matrix.
  • Candidates previously stood down for misconduct will not be provided to the selection panel for consideration.

Job Type: Full-time

Pay: Up to $50.00 per hour

Expected hours: 38.0 per week

Experience:

  • IT Network Administration & Support: 2 years (Required)

Language:

  • English (Required)

Licence/Certification:

  • ABN (Australian Business Number) (Required)
  • Working with Children Check (Victoria) (Required)
  • Skills Matrix (Submit Current/New Online via link a must) (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

Application Deadline: 06/10/2025