Workshop Foreman
5 days ago
About Us
Cooper Automotive is a trusted name in vehicle servicing and repairs, known for delivering honest, reliable and high-quality automotive care. With a sound and solid reputation built over 30 years of servicing the local community, we pride ourselves on our skilled team, great customer service, and commitment to getting the job done right first time.
We are currently looking for a highly experienced and motivated Workshop Foreman (or Service Manager) to manage a new workshop which will be opening soon, and drive continued previous success
The Role
As the Workshop Foreman, you will be responsible for overseeing the day-to-day operations of our busy automotive workshop, ensuring the efficient and effective delivery of high quality and on-time vehicle repairs and maintenance services
What you'll be doing
- Manage and coordinate the workflow of the workshop team, including mechanics, apprentices, and support staff
- Oversee the scheduling and allocation of work orders to ensure timely completion
- Liaise with customers to understand their needs and provide updates on the status of their vehicle repairs
- Ensure all work is carried out to the highest standards of quality and safety
- Maintain accurate records of work completed and parts used
- Identify and address any issues or bottlenecks in the workshop operations
- Perform regular stock take and stock rotation to ensure accuracy in the software and avoid waste.
- Quality control of workmanship and road testing of cars when required
- Assist the Service Centre Manager to achieve KPI targets as set out in the monthly KPI reports.
- Identify sources causing rework and carryovers and implement solutions to minimize these
- Provide hands-on support and guidance to the workshop team as needed
- Contribute to the continuous improvement of workshop processes and procedures
What we're looking for
- Proven experience as a Workshop Foreman (or Service Manager) within the automotive industry
- Stable employment history
- Extensive knowledge of vehicle diagnostics, repairs, and maintenance procedures
- Strong leadership and people management skills, with the ability to motivate and develop a team
- Excellent communication and customer service skills
- Proficient in the use of workshop management software and tools
- Relevant trade qualifications or certifications
- A focus on safety and quality, with a commitment to continuous improvement
- Ability to multi-task and make decisions under pressure
Why Join Cooper Automotive
- Staff discounts
- Supportive company culture and experienced leadership team
- Opportunities for ongoing development and training
- Work for a respected brand with seven branches with strong community ties
- Autonomy to lead and make an impact
Ready to Take the Wheel?
If you are a motivated leader with a passion for the automative industry and seek to take on new challenges, we'd love to hear from you. Apply now and join a Team that values integrity, teamwork and excellence
