Duty Officer

At Sutherland Shire Council, we're passionate about creating vibrant, welcoming spaces where our community can thrive. Our Leisure Centres are more than just facilities—they're hubs of health, connection, and enjoyment for people of all ages. We're committed to delivering top-tier recreational experiences in a safe, inclusive environment that reflects the diverse needs of our region.

We're proud to be recognised as an award-winning service, with recent accolades that highlight our commitment to excellence, community impact, and a positive team culture:

• 2025 Highly Commended – Employer of Choice (ASSA)
• 2025 Finalist – Community Service (First in NSW) (ASSA)
• 2025 Highly Commended – Swim School Manager of the Year (ASSA)
• 2025 Finalist – Swim School of the Year (Swim Australia)
• 2025 Finalist – Outstanding Community Service (Swim Australia)

This is a brilliant opportunity to dive into a leadership role that truly makes a difference. As Duty Officer – Aquatics, you'll be the driving force behind daily operations, guiding a team of skilled lifeguards and ensuring our aquatic areas run smoothly and safely. From managing equipment and coordinating admin tasks to being the go-to onsite leader, your presence will shape the experience of every visitor. If you're ready to inspire, protect, and lead with confidence, we'd love to welcome you to our passionate team.

Key responsibilities:

• Provide on-site day-to-day supervision of lifeguards, ensuring that public safety and lifeguard standards are maintained
• Utilise your expertise in pool operations, plant maintenance and hygiene standards to maintain high-quality facilities in compliance with NSW Health Guidelines
• Maintain all relevant records onsite to adhere to industry standards and guidelines
• Ensure all WH&S procedure checklists and inspections are completed
• Play a crucial role in ensuring a safe and enjoyable environment whilst delivering an exceptional customer experience for all patrons

If you are motivated, reliable, possess excellent communication skills and passionate about aquatic safety and customer service, we want to hear from you

The ideal candidate will possess the following essential experience, qualifications, and licences:

• First Aid Certificate, CPR, Pool Lifeguard Licence (RLSS), and Pool Operations Certificate
• Current NSW Working with Children Check
• Demonstrated experience in supervising staff in a customer-focused environment.
• Knowledge of water treatment, hygiene standards, and NSW Health Regulations.
• Ability to work independently and as part of a team to achieve operational goals.
• Have a strong background in aquatics and facility management, with a focus on safety and customer service

Join our Team and Grow with Us

If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council

Previous applicants need not apply.

• Apply by responding to our online application questions and submitting your resume outlining why we are a great fit
• Get your application in by 11.59pm: Monday 13th October 2025.
• Interview date: Interviews will be facilitated within two weeks of the position closing.
• Package: $72,921 - $77,297 gross p.a. (full time equivalent) plus 12% superannuation.
• Hours of work: Permanent Full-Time (38 hours per week, with 9 day fortnight) and Permanent Part-Time (up to 16 hours per week) positions available. Applicants must be willing to work across a 7 day a week spread (Monday-Sunday) across our various Leisure Centres, and available to across the spread of hours that the facility is open (4.30am - 9.00pm) to support the operational requirements of our Centres.
• To benefit your wellbeing you will have access to fitness passport, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks (including Covid-19 Vaccination), and may also include a Criminal History, Qualification and Working with Children Check. Employment is subject to clearance of all these checks.

Reach out to Simon Kable, Team Leader – Pool Operations, for any job specific enquiries.

Lucille Kilshaw, Talent Acquisition Business Partner, , can assist with any recruitment related enquiries.

If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you Join a passionate and dedicated team covering a diversity of services, industries and occupations.

At Sutherland Shire Council we do more than serve our community – we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.