Front Office Coordinator

Are you a friendly, organised, and motivated individual with a passion for patient care? Casuarina Dental is looking for a Front Office Coordinator to be the welcoming face of our clinic and the vital link between patients and our dental team.

About Us:

Casuarina Dental is a modern, holistic dental practice committed to providing exceptional care in a warm, patient-centred environment. Our team is passionate about making every patient feel at ease while delivering high-quality dental services.

Your Role:

As the Front Office Coordinator, you'll be responsible for the smooth day-to-day operations of the front desk. You'll ensure patients feel welcomed and supported from their first phone call to their post-treatment follow-up.

Key Responsibilities:

• Greet patients and manage check-ins/check-outs with warmth and efficiency
• Schedule appointments and manage the clinic calendar
• Answer phone and email inquiries
• Process payments, health fund claims, and maintain accurate records
• Liaise with clinical staff to ensure optimal patient flow and care
• Maintain a tidy, welcoming reception area
• Support with administrative tasks as needed

What We're Looking For:

• Experience in a dental or medical reception role (preferred)
• Strong communication and interpersonal skills
• Tech-savvy and confident using dental practice software (e.g. D4W, Core Practice)
• Exceptional organisational skills and attention to detail
• Ability to multitask and work calmly under pressure
• A positive attitude and genuine care for patients

What We Offer:

• A supportive, friendly, and team-oriented work environment
• Opportunities for professional growth and training
• Flexible working arrangements
• Modern practice with a holistic focus on patient wellbeing
• Being part of a clinic that values integrity, empathy, and excellence

Ready to Join Our Team?

We'd love to hear from you Please send your resume and a short cover letter to outlining why you're a great fit for Casuarina Dental.