Junior Marketing Cloud Consultant

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About the opportunity:

In the Junior Marketing Cloud Consultant position, you will support senior consultants and project managers in implementing Salesforce's Marketing Cloud solutions. Your role will involve learning the technical setup of the system and assisting with the build of assets like email templates, landing pages, forms, and automations. You will also help with campaign and automation builds during the implementation phase. This role is an excellent opportunity for career growth and certification in Salesforce.

What you'll do:

• Support implementations of Salesforce Marketing Cloud Engagement and Account Engagement, ensuring best practices are followed.
• Assist in requirements gathering workshops and facilitate discovery workshops with clients to identify marketing automation needs.
• Help train clients on Marketing Cloud best practices and functionalities.
• Build and optimize emails, campaigns, journeys, lists, automations, forms, and data extensions.
• Manage small projects and support the development of a CRM marketing strategy to enable lifecycle journey automation and drive repeat customer engagement.
• Analyze campaign performance data and provide insights and recommendations to clients and stakeholders.
• Stay updated on the latest developments in Salesforce Marketing Cloud to inform clients about new features and best practices.

What We Need From You:

• Bachelor's degree in Marketing, Business, or a related field.
• 1-2 years of hands-on experience with Salesforce Marketing Cloud Engagement (experience with Account Engagement also a plus).
• Experience with email marketing and digital engagement strategies for B2B and/or B2C clients.
• Technology and AI affinity
• Basic understanding of HTML/CSS/AMPscript/SQL, with the ability to troubleshoot and optimize technical implementations.
• Ability to deliver and manage multiple campaigns in a fast-paced environment.
• Strong analytical skills to report digital metrics effectively to business stakeholders and clients.  
• Excellent communication and client-facing skills, with the ability to convey complex technical concepts to non-technical stakeholders.  
• Keen attention to detail and strong problem-solving capabilities.
• A team player who is collaborative and can thrive in a dynamic, agile, and fluid work environment.

Preferred Certifications: Any of the following certifications are a plus for the role:

• Salesforce Certified Marketing Cloud Associate
• Salesforce Certified Marketing Cloud Account Engagement Specialist
• Salesforce Certified Marketing Cloud Administrator
• Salesforce Certified Marketing Cloud Consultant
• Salesforce Sales Cloud Administrator
• Salesforce Certified Data Cloud Consultant

Benefits:

• Competitive salary and benefits package, salary will be dependent on the years of experience and skillset
• Choose your preferred laptop - Windows or Mac
• Professional development opportunities and ongoing training.
• Collaborative and supportive work environment.
• Opportunities for career growth and advancement.
• If you are passionate about driving client success through Marketing Cloud solutions and possess the skills and experience outlined above, we encourage you to apply and become a valuable member of our team dedicated to client engagement and satisfaction.
• We are a Google, Slack, Jira and Salesforce technology house for our preferred applications, but are flexible with our clients if they use other platforms

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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry's best and most diverse digital talent—to help the world's trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists , ranks among Cannes Lions' Top 10 Creative Companies and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year , won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.