Human Resources Manager

About the Company

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Gold Coast & The Jewel Residences, managed by Langham has ushered in a new era of sophistication to Australia's playground.  Comprising of 339 guest rooms, suites and luxury apartments, located on the absolute beachfront. The Langham, Gold Coast brings together modern amenities and rooms, a resort atmosphere, World-class dining venues, and superior conferencing & events facilities positioning it as the premier location to relax and be inspired.

The Langham, Gold Coast has an opportunity for a Human Resources Manager, to support the HR Department and drive our service & colleague culture across The Property.

Key Responsibilities

Make your story our Legacy as you play a key role in attracting, selecting and onboarding top talent, ensuring we build strong and capable teams to support our business and guest focus.  While recruitment will be your primary focus, this role also offers exposure to a wide range of HR functions, including employee relations, performance management and workforce planning.

Your responsibilities will include:

• Manage end-to-end recruitment processes, from advertising through to onboarding
• Partner with managers to understand workforce needs and develop sourcing strategies
• Support employee lifecycle activities, including contracts, policies and HR Systems
• Contribute to HR projects and initiatives, supporting business improvement, guest focus and employee engagement
• Involvement in Employee Relations and Performance Management
• Provide advice and assistance to employee and managers on general HR queries and insights to legal frameworks, including HIGA, HBIA and NES

Reporting to the Director of Human Resources, this role takes a proactive role in supporting candidate and employee experiences.  As the Human Resources Manager, you will be a true ambassador of our service culture and the company Vision, Mission, and Values and be a key driver of our pursuit of excellence.

Qualifications & Skills

To be successful in the role you will have been in the same or similar position in a dynamic environment and are truly passionate about the Industry and the employee experience.  Other key attributes we are looking for include:

• At least 3 years HR Generalist/ Business Partner experience
• Experience in the Luxury Industry
• Passion for service excellence and providing superior internal customer service
• Personable and professional – able to build rapport quickly and effectively
• Administration experience and ability to learn systems and concepts quickly
• Excellent interpersonal and communication skills
• Awareness of Modern Awards including the HIGA
• Additional Qualifications in Human Resources/Business would be advantageous
• Australian work rights

Live fully with Langham

The Langham Hotels & Resorts offers current and future colleagues:

• Benchmarked and competitive remuneration
• Excellent Training Opportunities and Career Progression
• Complimentary Meals & Laundry
• 6 Complimentary Hotel Nights at LHG Hotel and Resorts each year
• A vast array of benefits and recognition incentives