Retail Sales Assistant

1 week ago

City of Joondalup, Australia ResMed Full time $40,000 - $80,000 per year

The primary role of Customer Support function is to provide exceptional customer service, sales and marketing support via different channels of communication. Key deliverables include addressing customer enquiries related to ResMed products, services, warranty, order processing, data entry and resolving general complaints. Identifying sales opportunities associated with customer enquiries. Providing first line technical and clinical assistance and escalating the issue to relevant teams for timely resolution.

Let's talk about Responsibilities

  • The primary objective of Customer Service specialization within Customer Support Job Family is to communicate with customer's daily either before and/or after a sale, via telephone, email, chat or through other social media platforms, checking in on their therapy status, adherence information and/or to order therapy equipment or supplies.

  • Key responsibilities include: handle customer orders for medical supplies and equipment, create and/or maintain client account records, track deadlines and manage tasks in web based tools, support members of cross functional teams and developing and maintaining positive customer relations which can substantially affect service and/or product revenue(s), collaborate with various departments to meet service sales goals, document all technical and customer-reported problems in ticketing/note system with the nature of support inquiry and resolutions recommended, provide metrics to the management team as required.

  • Support roles consist of work in a:

    (1) clerical, administrative or specialized support tasks in an office or field setting

    (2) specialized technical tasks or skilled craft work

    (3) unskilled or semi-skilled operational tasks

  • Has completed vocational training or obtained equivalent experience.

  • Interacts internally to exchange information.

  • Has limited discretion to vary from established procedures.

Let's talk about Qualifications and Experience

Required:

Preferred:

  • Minimum of 1 years of related experience.

  • Has broad knowledge of routines and procedures to handle day to day situations.

  • Will generally only require instructions on new assignments.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now We commit to respond to every applicant.

  • Yd. Retail Sales Assistant

    1 week ago

    Joondalup, Australia Retail Apparel Group Full time

    Are you feeling like a challenge.... Excited by Selling? Passionate about styling and product? KPI driven and motivated by results? Wanting the next step in your Career? We're a menswear brand looking for a Retail Sales Assistant for our yd. Joondalup store. There is an opportunity for a a casual that is motivated to provide a high level of customer...

  • Yd. Retail Sales Assistant

    3 days ago

    Joondalup, Australia Retail Apparel Group Full time

    Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. **Our philosophy is pretty simple**: we believe every night should end with...

  • Yd. Retail Sales Assistant

    7 days ago

    Joondalup, Australia Retail Apparel Group Full time

    Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. **Our philosophy is pretty simple**: we believe every night should end with...

  • Retail Sales Assistant

    6 days ago

    Joondalup, Australia Nick Scali Furniture Full time

    **Nick Scali is Australia’s leading furniture company with over 50 years of experience** - ** Permanent 34 hours per week position, **must be available weekends**: - ** Join a $1Billion + Growth Furniture Company**: - **Bonuses for working weekends and a generous monthly uncapped commission $$** Nick Scali Furniture is a nationally recognised household...

  • Retail Sales Assistant

    4 weeks ago

    City Of Joondalup, Australia Baby HQ Pty Ltd Full time

    Baby Bunting is Australia's largest nursery speciality retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their...

  • Retail Sales Assistant

    1 week ago

    Joondalup, Australia yd. Full time

    Are you feeling like a challenge.... Excited by Selling? Passionate about styling and product? KPI driven and motivated by results? Wanting the next step in your Career? We're a menswear brand looking for a Retail Sales Assistant for our yd. Joondalup store. There is an opportunity for a a casual that is motivated to provide a high level of customer...

  • Retail Sales Assistant

    7 days ago

    Joondalup, Australia yd. Full time

    Come work at - **yd.** Australia., a leading menswear brand in the retail industry.- We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.- Our philosophy is pretty simple: we believe every night should end...

  • Retail Sales Assistant

    3 days ago

    Joondalup, Australia yd. Full time

    Come work at - **yd.** Australia., a leading menswear brand in the retail industry.- We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.- Our philosophy is pretty simple: we believe every night should end...

  • Sales Assistant- Furniture

    3 days ago

    City of Rockingham, Australia Retail FX Full time

    Retail FX Rockingham, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Sales Assistant- Furniture role at Retail FXRetail FX Rockingham, Western Australia, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Sales Assistant- Furniture role at Retail FXAre you passionate about furniture and dedicated...

  • Retail Sales Assistant

    2 weeks ago

    City of Joondalup, Australia Petstock Group Full time $60,000 - $80,000 per year

    As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20 + years  We're on the look out for passionate individuals who want to turn their passion for pets and animals into a careerHere is what you can expect to be doing...