Principal Solutions Engineer

2 days ago

Sydney, New South Wales, Australia RecordPoint Full time $150,000 - $200,000 per year

RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.

Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, Pacific Gas & Electric (PG&E), and Delaware Life.

But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.

While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.

In this role, you will work closely with the sales team throughout the sales process and beyond to consult with potential customers on how best to utilise the RecordPoint platform. You will be challenged to find unique and innovative solutions to customer problems, and designing and presenting these to the customer. You will work collaboratively with all elements of the business to provide a comprehensive and compelling story about RecordPoint, our products and our services to the world. You'll own the technical sales elements, from GTM assets and technical sales material through to implementation plans and solution designs, and be an evangelist for RecordPoint in the community.

You will do:

  • Work with customers of all sizes to identify their pain points and use-cases that RecordPoint can assist with
  • Identify novel use-cases, and design and build effective solutions and material for these
  • Present to customers, both in person and remotely, to demonstrate our platform and solutions
  • Create and develop technical solutions and POCs, leveraging the engineering team where needed
  • Prepare commercial proposals and respond to RFPs, RFIs and other proposal requests
  • Work with the sales teams to chase leads, convert customers, grow sales and upsell to existing clients
  • Assist with identifying product enhancements and sharing these with the product, marketing and engineering teams
  • Engage with existing customers to accelerate deployment and contribute to successful outcomes
  • Promote RecordPoint and its developer platform at events, including conferences, tech meetups and user meetups
  • Continuously develop, maintain and enhance technical sales assets and materials, and internal documentation
  • Assist with the qualification of potential leads where technical expertise is required

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