Quality and Safety Administrative Officer

About the role

Mater Private Hospital Brisbane has an exciting opportunity for an Administrative Officer, Quality and Safety – SEQ to join our dedicated team. This full-time, 12-month maximum-term role supports our ongoing commitment to delivering safe, high-quality patient care.

Working within Mater's Quality and Safety team, you'll play a key role in supporting accreditation processes, managing safety and quality data, and contributing to continuous improvement across Mater's South East Queensland facilities.

Salary range: $ $51.73 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits 

What you'll be doing

In this diverse and rewarding role, you will:

• Maintain and manage quality and safety data systems across Mater's South East Queensland hospitals
• Support accreditation activities through accurate document control, version management, and timely coordination of reports and evidence
• Prepare and format reports, meeting papers, and committee documentation to support key governance processes
• Perform secretarial duties for meetings, including scheduling, agenda preparation, and minute-taking
• Enter and manage data across multiple systems, including Excel, SharePoint, and Word
• Acknowledge and triage email complaints, entering them into the C-Gov system and forwarding to the appropriate team (training provided)
• Manage the MARS audit system to allocate clinical audits across SEQ hospitals (training provided)
• Collaborate with clinical and operational teams to enhance quality and safety processes and promote continuous improvement
• Provide general administrative and coordination support to the Quality and Safety team

About you

You'll be an organised and detail-oriented professional who thrives in a collaborative, fast-paced environment and takes pride in supporting systems that improve quality, safety, and patient care. To be successful in this role, you'll have:

• Interest in implementing and maintaining quality management systems and improvement processes
• Experience in administrative support, ideally within healthcare or a corporate environment
• Proficiency in Microsoft Excel, Word, SharePoint, and other data management or IT systems
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines
• Excellent written and verbal communication skills with confidence engaging across all levels
• Analytical and problem-solving ability with a proactive and self-motivated approach
• High level of reliability, attention to detail, and commitment to accuracy in documentation
• Previous experience supporting meetings, including scheduling, agenda preparation, and minute-taking
• Tertiary qualification in business administration, health services, or a related field (desirable)
• Familiarity with accreditation, audit, or quality improvement processes within healthcare (desirable)
• Full training provided in C-Gov and MARS audit systems, with a comprehensive orientation to support your transition into the team

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education,  fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Friday 7th November 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.